Free upgrade to Fiber, what's in it for me? | AT&T Community Forums (2024)

FAQs

Free upgrade to Fiber, what's in it for me? | AT&T Community Forums? ›

Normally the terms are a "free upgrade" which means a free basic professional install ( valued at $99 ). The lowest Fiber Offering is Fiber 100 at $35 per month for 12 months ($20) discount and depending on where you live and a $10 Equipment fee waiver for 12 months.

AT&T Fiber^® may require a technician to come to your home, even if you have other AT&T services. Fiber requires different types of cable and equipment, so the technician will upgrade the internet lines to your home. This ensures that you have our most up-to-date fiber technology.

Fiber optic cables make a substantial difference in efficiency, productivity, and quality of usage. With speed about 20 times faster than regular cable internet and 80 times faster than DSL, fiber is the right choice for most internet users.

We provide Cat6 Ethernet cables with our internet equipment. Need to replace an Ethernet cable? Make sure you get a Category 6 (or better). You can find the cable type on the packaging or on the cable itself.

Regarding the info on the upgrade from Wi-Fi to Fiber, There are no installation charges for existing AT&T customers and the plans are price guaranteed for 12 months from the installation, post 12 months the customer has to renew the price. Check this link for the best suitable plans for you.

AT&T's fiber internet offers a great connection at a terrific value. Many of AT&T's service area customers aren't living in homes wired for fiber. Instead, AT&T connects those customers using fixed wireless or a DSL hybrid service. That means worse value and much slower speeds than you'll get with fiber.

One of the main cons of fiber optic internet is that it can be more expensive than other internet plans. However, the faster speeds and other benefits may be worth the extra cost for some people. According to data from Reviews.org, the average price of fiber optic internet in the United States is around $64 per month.

Overall, the high cost of fiber optic installation is primarily due to the specialized materials, complex installation process, infrastructure requirements, and limited availability in certain areas.

What equipment is needed for ATT fiber? ›

For fiber internet, you need a modem to connect your house to the internet. For fiber internet, this is the Optical Network Terminal (ONT) that the AT&T technician will install in your home. You'll also need a Wi-Fi gateway that creates the home network for your devices to connect to.

Even with multiple users on the network streaming videos or shows to their devices, 100 Mbps should be more than enough to avoid any buffering issues. Take Netflix for example: To watch a video in High Definition, you need at least 5 Mbps. To view a video in 4K/Ultra HD, you need 15 Mbps.

When your AT&T Fiber is installed, the AT&T technician will provide you with a new Wi-Fi gateway if needed. The AT&T Wi-Fi Gateway is more than just a router that provides internet connectivity.

Installation time

It takes four to six hours to install AT&T Fiber. This may include replacing existing copper wiring with new fiber lines to provide you with our best internet experience.

Construction will typically take 6 weeks on average in your area. Once the construction completes, it takes about 14 days for fiber service to be up and running in your neighborhood.

The technical difference is that most forms of traditional internet service transfer information by sending electric signals over copper wires, while fiber internet transfers information by sending light over fiber optic cables.

As far as AT&T's fiber service goes, you must use AT&T's gateway, period. However, you can use a third party router for better coverage if you put the gateway in pass through mode and let the new router handle the routing and WiFi duties.