Learn About AT&T Fiber Installation (2024)

FAQs

Can I install AT&T fiber myself? ›

AT&T fiber self-install kit.

AT&T's fiber install kit includes a Wi-Fi gateway and all the cables you need. You can order your self-install kit when you sign up for your plan.

It takes four to six hours to install AT&T Fiber. This may include replacing existing copper wiring with new fiber lines to provide you with our best internet experience.

To put it simply, the professional will insert the cables underground, then run those cables from a nearby equipment box to a smaller utility box close to your home. By doing this, they ensure the fiber-optic connection will reach your house. Some fiber connections can also be made via aerial installations.

AT&T requires use of their proprietary Gateway (modem/router combo). It is not owned, so you pay monthly for it always. An additional router can be used in a passthrough setup. AT&T's Gateway will still provide the modem part and you don't get out of the monthly fee.

AT&T provides the gateway when you purchase AT&T Internet, including AT&T Fiber®. Common Wi-Fi gateway models provided by AT&T include: BGW320, BGW210, Pace 5268, NVG599, and NVG589, but you may receive a different Wi-Fi gateway model. Other popular internet service providers also offer similar equipment.

The simplest benefit of fiber internet plans is that they can be much faster than DSL or cable internet services. Consistency. Even a plan with fast maximum speeds could frustrate you if it isn't dependable. Fiber internet can provide consistently fast speeds, even during peak usage times.

If your existing wiring is outdated or not compatible with fiber optic technology, rewiring may be necessary. This could involve replacing old copper wiring with new fiber optic cables, which can be a labor-intensive and costly process. Additionally, the size and layout of your house can impact the cost of rewiring.

Normally it is supposed to 3 to 6 feet underground. When we come to repair the cable, we give you what is called a "Temporary Drop" That drop can either be aerial or on the ground. If an aerial temporary drop is placed, that drop is moved to the ground, so it can become a buried or permanent drop.

Yes. For fiber internet, you need a modem to connect your house to the internet. For fiber internet, this is the Optical Network Terminal (ONT) that the AT&T technician will install in your home. You'll also need a Wi-Fi gateway that creates the home network for your devices to connect to.

Hyper-gig internet is the family of plans that includes the 1 GIG, 2 GIG, and 5 GIG internet plans available from AT&T. All three Hyper-gig plans also include a next-generation Wi-Fi experience for all of your devices.

What is the difference between AT&T and AT&T fiber? ›

Many of AT&T's service area customers aren't living in homes wired for fiber. Instead, AT&T connects those customers using fixed wireless or a DSL hybrid service. That means worse value and much slower speeds than you'll get with fiber.

Every mile of this network has to be planned and diagrammed, which takes a huge amount of time (imagine planning a network that touches about 30 utility poles per mile, for thousands of miles). For some cities, though, we can use existing fiber, which can save time during the network design and build steps.

It involves running fiber-optic cables from the pole to your home. Therefore, it's important to understand that due to the complexity of this type of installation, the time that it will take the technician to complete may be longer than you might normally expect.

How Long Does Fiber Installation Take? On average, installation of a fiber “drop” cable from a “drop” point to the home takes 1 to 5 working days, depending on whether the fiber needs to be buried underground or run aerially on overhead lines.

Installations typically take one to three hours to complete. Service visits typically take one hour to complete.