[6 Ways + 3 Fixes] How to Remove Get Genuine Office Banner? (2024)

This article posted by MiniTool official web elaborates on the current get genuine Office notification. It discusses its cause, possible bad effects, and removal methods. Also, this article teaches you how to remove the get Office ads in your Windows 10/11 system Start menu.

Get Genuine Office Message

Recently, when I open my Word or Excel files, a yellow banner will pop up warning me about a genuine Office problem. It locates above the content and right under the tools bar. The complete message is as below.

Your license isn’t genuine, and you may be a victim of software counterfeiting. Avoid interruption and keep your files safe with genuine Office today.
Get genuine Office

[6 Ways + 3 Fixes] How to Remove Get Genuine Office Banner? (1)

That banner doesn’t always appear. Once in a while, I can’t see it when I start an Office app. Yet, it may reappear while I’m working on the Office documents. Have you ever received this warning message or are you suffering from it now? Why does this happen? And how to get rid of this issue? just continue reading.

How to Remove Get Genuine Office Icon?

Many methods that MAY remove the genuine office banner from your Office software.

Solution 1. Remove Get Genuine Office by Disabling Connected Experience in Office

  1. Open any one of Office Product, Word, Excel, PowerPoint, etc.
  2. Click File on the top left and select Options at the end of the left menu.
  3. A new windows will pop up. In the default General tab, find and click the Privacy Settings button.
  4. In the Privacy Settings window, scroll down to find Enable connected experience and uncheck it.
  5. Click OK to save changes.

In Outlook 2016 and later, you should navigate to File > Office Account > Account Privacy > Manage Settings.

[6 Ways + 3 Fixes] How to Remove Get Genuine Office Banner? (2)

Turn off this connected experience option will disable experiences that analyze your content, download online content, as well as other connected experiences like co-authoring and online file storage.

Solution 2. Stop OGAAddin.dll from Loading with Office App

OGAAddin.dll and OGAVerify.exe are a few files that has been installed by OGA Notifications. OGAAddin.dll enables OGA Notifications to install as an add-in to apps in Microsoft Office productivity suites to show not genuine warning to illegal or illegitimate copy of Office.

Therefore, by disabling the OGAAddin.dll from loading will remove the get genuine office message.

  1. Press Windows + R keys on the keyboard to open the Windows Run box.
  2. Input “regedit” and click OK to launch Registry Editior.
  3. Use “Ctrl + F” to search for OGAAddin.connect registry key.
  4. In the right section of Registry Editor will list the search result. Find and right-click on Load Behavior and select Modify.
  5. Alter the value data from 3 to 0.
  6. Repeat for each and every OGAAddin.connect found.

Doing this will make Windows thinks that OGA is installed. So, it won’t prompt uer to install OGA again. Or, you can directly remove the OGAAdmin from the Add-ins tab of the Options windows mentioned in Solution 1 or from file explorer (%SystemDrive%\Windows\System32or%SystemDrive%\Windows\SysWow64).

Solution 3. Active Office with Genuine License

If you have purchased an Office product key before, make sure you have registered the Office app on your computer with it. If not or if you are not sure about the registration, just register current office again!

Solution 4. Install Genuine Office

Similarly, if you have ever bought a genuine Office but forget to install it on your machine and replace the installed unknown version, just uninstall your current problematic version of Office and install the genuine version.

Solution 5. Reinstall the Genuine Version of Office

If your current version of Microsoft Office is genuine and you still be noticed the get genuine Office error, you can try to reinstall your Office if you can still find the installation disc or USB.

Solution 6. Re-log into Microsoft Office

Sometimes, problems may occur if you haven’t touched your account for a long time and the official side can’t tell whether you are the legitimate user of the product. So, the get genuine Office banner might disappear after you log out and log in to your Microsoft account again.

[Solved] 11 Solutions Fix Microsoft Excel Won’t Open IssueWhy won’t Excel open? How to deal with Microsoft Office Excel won’t open problem in Windows 10/11 operating systems? Here are 11 methods for you to choose. Read More

Why the Get Genuine Office Notification Appears?

If you see a genuine Office error when you open an Office app, it is due to that Microsoft determines that the Office product that is installed on your computer is not legitimate and you may be a victim of software counterfeiting.

Risks of Counterfeit Software

Counterfeit programs are inherently dangerous and pose many risks.

Expose You to Malware or Virus Attacks

Counterfeit apps lack sufficient security measures, which leaves the door open for hackers. Therefore, it may cause serious bad effects to your work and business.

Cause Files Corruption and Data Loss

While using counterfeit software, you might lose crucial data both personal and business.

Prevent You from Receiving Critical Security Updates or Editing Your Files

Another negative effect that counterfeit tools may bring to you is the inability to receive critical security updates provided by Microsoft Office. Also, you may not be able to edit your files if you keep using counterfeit software.

Tip: To prevent data loss due to counterfeit Office, you can back up important data in advance with professional and reliable file backup software – MiniTool ShadowMaker.
Free Download

Stay Safe with a Genuine Office License

If you have purchased a genuine Office before, make sure you have installed the genuine version or have activated your installed Office. If you haven’t yet got a genuine Office product, you can purchase a genuine Office from the Microsoft official website, Microsoft Store, a trusted reseller, or another credible source.

If you get your Microsoft Office from your company, school, or other organizations, just contact your IT admin and tell him about the “get genuine Office” popup. If your are the admin, you can learn something about Microsoft 365 or Office & Office 365 licensing optionsto get rid of the popup.

How to Tell Whether Your Office Is Genuine or Not?

There are several ways that can help you identify whether your Office software is genuine or not.

First of all, if your Office product is preinstalled on your computer when it comes out of the factory, it should be a genuine Office version.

If you buy Microsoft Office by yourself and then install it on the device, it depends. Generally, if you purchase Office from Microsoft’s official page, an authorized reseller, or a trusted retail store, your Office should also be genuine. If you are not sure about the authorization of your salesman or you just pick up the Office in a personal way, the product may be a counterfeit.

Secondly, you can configure out whether your Office is genuine or not by watching some physical signs listed below.

Excel Protected View: How to Remove It (Once and for All)?Why is Excel opening in Protected View? How to take off Protected View in Excel? How to turn off Protected View completely? Read and find answers here. Read More

Retail Box Certificate of Authenticity (COA)

The COA label is pasted on the outside of the retail box. It explains what the product is, it’s country of intended use, as well as the country of origin. COA has a holographic and color-shifting feature.

Product Key Label

The product key label is a white or orange label and it locates next to the COA on an installation CD, DVD, or USB. Besides the barcode and product key, there is a small amount of print on the left edge and the top right corner.

When inspecting closely, maybe a magnifier is needed, the name “MICROSOFT” can be seen in green on the right side and in blue on the left side. The product key label contains a 25-character product key and it can’t be sold separately.

Hardware Appearance

Microsoft packaged software prior to Windows 10/11, such as Windows, Windows Server, and Office, on a CD/DVD that bears vibrant color and 3D effects on the inner hub of the disc when the disc is tilted.

In addition, optical security features can be seen from both sides of the disc, near the inner hole of the disc and along the outer edge. When the disc is flipped over, any text or numbers will be seen as a mirror image of the reverse side.

There is also an inner mirror band (IMB) hologram located on the inner part of the back (data) side of the DVD. It changes color as the disc is tilted. Within the IMB area, there is an indicator arrow with a point towards the outer edge of the disc. Also, there is a small corresponding indicator arrow on the thin outer mirror band (OMB), facing the much larger IMB version. Those 2 elements should be in direct alignment with each other.

On the thin OMB ring, there is an area that shows “Microsoft” changing to the word “Genuine” if you slightly tilt the disc from left to right.

In limited countries and regions worldwide, you may receive your Office 2016 backup software on a USB stick that includes vibrant color and 3D effects as the USB is tilted.

Note: The copper holographic material is embedded within the DVD/CD/USB and it is NOT a sticker. That is to say, if the hologram peels away, you are probably receiving a counterfeit.


Poor-quality packaging is also a way for you to tell whether your product is genuine or not. If you see blurry words or images, poor-quality print, spelling errors, incorrect or improper logos/photos, etc., you are probably holding counterfeit software.

How to Remove the Get Office Ads in Windows 10/11?

Besides the get genuine Office warning in Office apps, you may also experience the get Officemessage while using the Win10 system. Theadvertisem*ntare triggered by a specific app preinstalled with Windows 10/11. It aims to persuade you to download and install Office since Office isn’t included in Win10/11.

If you are annoying about the get Office ads and want to remove them, there are some fixes.

Fix 1. Uninstall the Get Office App

In the Start menu, find “Get Office” under All Apps, right-click on it, and select Uninstall. You can also try to uninstall that application in Windows Settings or Control Panel. Yet, the “Get Office” app may reinstall itself automatically after some time or after a new Windows update. Then, you have to uninstall it again.

Fix 2. Permanently Remove the Get Office Ads in Windows Settings

To permanently get rid of the Office advertising, you need to do some Windows settings. Move to Start > System > Notifications & actions, scroll down to find Get notifications from these senders, find the “Get Office” app in the list of apps, and tog it off.

[6 Ways + 3 Fixes] How to Remove Get Genuine Office Banner? (6)

Fix 3. Remove the Get Office Tile from Start Menu

You may also view “Try Office 365 for 1 month” or a similar title in your Windows 10/11 Start menu. Though it is the default settings, you can wipe it from the Start screen. Just right-click on the title and select Unpin from Start.


Have you removed get genuine Office icon finally? If not, maybe you should leave it alone or you can continue to search for further possible solutions online. If you have found other solutions that haven’t been mentioned in this article, please be kind to share them with others in below comment area. Thank you!

Related articles

  • Hashtag for Instagram Photography: Wedding/Portrait/Landscape…
  • Fix Adobe Media Encoder Error Code: -1609629695 and Similar Issue
  • [7 Fixes] Windows 11 Can’t Find Camera or Camera Doesn’t Work
  • Windows 11 Video Editor Download: Clipchamp/Photos/Movie Maker
[6 Ways + 3 Fixes] How to Remove Get Genuine Office Banner? (2024)


How do I get rid of genuine Office notifications Reddit? ›

-Open an Office app such as Word and go to Account and Disable Office updates-Close all Office apps-Open a Command window as Administrator-In the Command window typeCD C:\Program Files\Common Files\microsoft shared\ClickToRun (and press enter)-In the Command window typeofficec2rclient.exe /update user updatetoversion= ...

How do I delete all traces in Microsoft Office? ›

Option 1 - Uninstall Microsoft 365 from the Control Panel
  1. Click Start > Control Panel.
  2. Click Programs > Programs and Features.
  3. Right-click the Microsoft 365 application you want to remove, and then click Uninstall.

How do I stop the genuine Office notification? ›

Important: If you already bought and installed genuine Office, but you're still seeing a message to Get genuine Office, you may need to completely uninstall the apps to make sure all traces of the counterfeit version are removed. Once that's done, reinstall the genuine version of Office.

How do I get rid of the Windows is not genuine message? ›

How to Fix 'Windows Is Not Genuine'
  1. Enter a Valid Product Key.
  2. Reset the License Information.
  3. Disable the Plug and Play Policy.
  4. Apply the Proper Registry Permissions.
  5. Delete the KB971033 Update.
  6. Check Your Computer for Malware.
  7. Reinstall Windows.
Feb 22, 2021

How do I completely remove track changes? ›

Remove tracked changes
  1. Click at the beginning of the document.
  2. On the Review tab, go to Changes.
  3. Select Accept or Reject. As you accept or reject changes, Word will move to the next change.
  4. Repeat until you've removed all changes in the document.

How do I delete all traces of history? ›

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click History. History.
  4. On the left, click Clear browsing data.
  5. Select how much history you want to delete. To clear everything, select All time.
  6. Check the boxes for the info you want Chrome to clear, including Browsing history. ...
  7. Click Clear data.

Can I delete Office cache? ›

To fix this problem, try manually deleting your Microsoft Office Document Cache. Deleting the cache isn't dangerous, and it might clear up the syncing problem. After you delete the cache, sync may happen automatically, or you may need to sync manually.

How do I get rid of ask for genuine Microsoft software logo? ›

You can't 'remove' the program, or the notification, because your installation is based on a Blocked Volume License Key - one which has either expired, or been reported as abused in some way. You will need to purchase a new valid Windows license - probably of Windows 10 if your machine will take it.

How do I get rid of Office activation pop up? ›

Method 2. Stop Office Asking for activation by Removing "Let's get started" screen at Office Startup.
  1. Close all Office programs.
  2. Open the Registry Editor. ...
  3. Once you are inside the Registry Editor, navigate to following locations. ...
  4. Right-click at the OEM key and click Delete.

How do I stop Microsoft from verifying? ›

Go to Security settings and sign in with your Microsoft account. Under the Two-step verification section, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off.

How do I permanently remove not genuine Windows 7? ›

Fix 2. Reset the Licensing Status of Your Computer with SLMGR -REARM Command
  1. Click on the start menu and type cmd in the search field.
  2. Type SLMGR -REARM and press Enter.
  3. Restart your PC, and you will find that the "This copy of Windows is not genuine" message no longer occurs.
Oct 27, 2022

How do I activate a non genuine Windows? ›

If you have one available you can launch the activation dialog by following the steps below:
  1. Open the Start Menu and type Activation into the Search Bar.
  2. Click the entry marked Activation Settings.
  3. In the section marked 'Update product key' click the link marked Change product key.
  4. Enter your valid Windows product key.

What is KB976902? ›

KB976902 is the update to the servicing stack component, same purpose with this update: http://support.microsoft.com/kb/937287 Best regards, Joshua Tu, MCSE/MCSA +Sec, MCITP. Partner Online Technical Community.

Why can't I turn Track Changes off? ›

What if track changes isn't available? If a document is protected, you might not have the option to turn off track changes or turn it on so you can make some edits. If this happens, you might be able to get the option back by turning off document protection.

Why is track changes not going away? ›

If all of the tracked changes in your Word Document have been resolved, aka accepted or rejected, then it may just be a case of switching your viewing preferences from 'Final' to 'Final without markups'.

How do I get rid of tracking on my computer? ›

Open Google Chrome. Click the menu button ⋮ > More Tools > Clear browsing data. On the Clear browsing data window, select which time range you want to clear. Put a check beside Cookies and other site data and Cached images and files, and then click Clear data.

Is deleted history gone forever? ›

When you clear your browser history, you're only deleting the history that's locally stored on your computer. Clearing your browser history doesn't do anything to the data stored on Google's servers.

Can anyone see your history after you delete it? ›

Since the confidential history files are actually not gone from your computer after deletion, they can be accessed and recovered by unauthorized parties using free file recovery tools available on the web.

Does clearing history delete everything? ›

Basic. Browsing history: Clearing your browsing history deletes the following: Web addresses you've visited are removed from the History page. Shortcuts to those pages are removed from the New Tab page.

Does factory reset remove Office? ›

When you perform a factory restore on your computer, all the programs are deleted, including Microsoft Office.

Is removing cache OK? ›

In general, I recommend not clearing your cache unless you have a specific reason to. The files in the cache allow the websites you visit most often to load faster, which is a good thing. Your browser will periodically delete old files, so it's not like the cache is going to keep growing forever.

Will clearing cache delete anything? ›

You'll get some storage space back, but nothing you've downloaded will be deleted. Depending on the app, user data such as your preferences or search history may be reset.

How do I get rid of fake notifications on my phone? ›

If you're seeing annoying notifications from a website, turn off the permission:
  1. On your Android phone or tablet, open the Chrome app .
  2. Go to a webpage.
  3. To the right of the address bar, tap More Info .
  4. Tap Site settings.
  5. Under "Permissions," tap Notifications. ...
  6. Turn the setting off.

How do I get rid of Microsoft Office Activation Wizard pop up? ›

How To Stop Microsoft Office Activation Wizard From Popping Up
  1. Click on the notification icon in the taskbar and choose to turn off all Office notifications. ...
  2. If you are not seeing the notification icon in your taskbar, you can get to it another way. ...
  3. Click on it and choose to turn the notifications off.

How do you bypass the app you're trying to install isn't a Microsoft verified app? ›

In Windows, Tap “Start”, then “Settings”, then select “Apps” On the Apps & Features settings panel, find “Choose where to get apps” and change the setting to something other than “The Microsoft Store only”, since this option is the most restrictive.

How can I stop the annoying notifications? ›

On Android, head to Settings > Site Settings > Notifications to control your device's notifications.

How do I manually remove a virus from my Android phone? ›

How to remove a virus from an Android phone
  1. Clear your cache and downloads. Open Settings, go to Apps & notifications, and select Chrome. ...
  2. Restart your Android device in safe mode. ...
  3. Find and remove malicious apps. ...
  4. Activate Google Play Protect. ...
  5. Install anti-malware software.
Dec 9, 2022

How do I activate Microsoft Office for free permanently? ›

  1. Activating your free Office suite via Microsoft. Open the Microsoft Office program of your choice. ...
  2. Step 1: open the Office program. ...
  3. Step 2: choose an account. ...
  4. Step 3: log in to Microsoft 365. ...
  5. Step 4: accept the conditions. ...
  6. Step 5: get started.
Sep 2, 2022

How do I force Office activation? ›

Log into your computer with an administrator account. Change to the directory where Microsoft Office is installed. cscript ospp. vbs /act to complete the activation process.

Top Articles
Latest Posts
Article information

Author: Rev. Porsche Oberbrunner

Last Updated:

Views: 6099

Rating: 4.2 / 5 (53 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Rev. Porsche Oberbrunner

Birthday: 1994-06-25

Address: Suite 153 582 Lubowitz Walks, Port Alfredoborough, IN 72879-2838

Phone: +128413562823324

Job: IT Strategist

Hobby: Video gaming, Basketball, Web surfing, Book restoration, Jogging, Shooting, Fishing

Introduction: My name is Rev. Porsche Oberbrunner, I am a zany, graceful, talented, witty, determined, shiny, enchanting person who loves writing and wants to share my knowledge and understanding with you.