Viva Insights - what is it and what are the benefits (2024)

Every single day that you show up to work, whether virtually or in the office, you’re releasing data. And for better or for worse, technology usually captures this data. Your work patterns, habits, and tendencies are valuable insights that can be analyzed to improve the way you work. However, data is meaningless unless you havethe correctsoftware to make sense of it. This is where Microsoft Viva Insights comes into play. Viva Insights isa moduleof Microsoft Viva, the employeeexperienceplatformdesigned to empower employees remotely. Viva Insightshas been created to improve productivity and wellbeing with data-driven, privacy-protected insights and recommendations all within Microsoft Teams.

WhatisViva Insights

As we mentioned, Viva Insights is part of the Microsoft Viva Suite.For more information on what MicrosoftViva ischeck out our blog poston it.

Let's dive a little deeper intoMicrosoft Viva Insights, shall we?Viva Insights gathers statistics and datawhile you work, makes sense of this information, and then providesrecommendationsto help team members use their time moreeffectively.It also seekstoimprovingtheir productivity and well-being.

It builds offMyAnalyticsandWorkplace Analyticsto assist you in discovering newexperiences.There are three main elements and benefits of Viva Insights:

  1. Improve employee well-being
  2. Understand employee engagement
  3. Analyze engagement data

Viva Insights benefits

Improve employee well-being

Viva Insights provides you with recommendations to reduce the barriers that come with remote work. Itensuresthat your employees can successfully balance well-being and productivity.On theViva Insights dashboard, employees can log how they are feeling throughout any given day or week. This information can be valuable for managers to protect their employees' well-being and ensure that they are not facing burnout. It also has a variety of additional features. Employees can set up a virtual commutewithinInsights to help them peacefully wrap up their day.There arealsoautomatedcheck-insfor employees to pause andreflecton their day,andInsights integrates with the application Headspacewhich employees can use for meditation and mindfulness experiences. When your employeesare happy,productivity comes naturally– and this is just one of the benefits of Viva Insights.

Understand employee engagement

Employees with a strong sense of belonging are more likely to produce high quality work. In Viva Insights one way you can understand employee engagement is to view how many one-on-ones an employee has with theirmanager;this is a simple way to make employees feel engaged. Viva Insights also has a “My Organization” page that displays collaboration data and provides tips on boostingengagement. When working remotely, keeping employees engaged can be a challengeandbeing able to understand employee engagement is a great benefit for any organization.

Analyze engagement data

Viva Insights provides you with options to look at your employee engagement data and make sense of it. For example, you can see how much time your employees are spending in meetings, or what hours of the day they are most normally working. Viva Insights will also gather information from calendar and OneDrive items in the analysis process. By gaining these insights, you will be able to make the changes necessary to your business to improve your productivity.

When working remotely, being able to take advantage of these three benefits is a huge advantage that can directly affect your business.

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Viva Insightsfeatures

Viva Insights has three main types of insights available, Personal Insights, Manager and Leader Insights, and Advanced Insights.

Personal Insights

Personal Insights are insights that are private to you and only you can see.Personal Insights may arise through an email in Outlook, in Microsoft Teams, or your personal MyAnalytics dashboard. They provide information on how you currently work andrecommendations on howyou could improve. Some common recommendations areto set aside time in the day for regular breaks, focused work, and learning to help boost productivity.

Manager and Leader Insights

Manager and Leader Insights provide more intel on the productivity of a team;therefore,these insights are valuable for individuals in a management position. They primarily focus on providing visibilityinemployee work patterns. Overworking can lead to burnout and stress- both of which are not ideal for productivity and well-being. Having Manager and Leader Insights helps to avoid this.Some work patterns that these insights identify are regular after-hour work, meeting overload, and minimal focus time.

Advanced Insights

Advanced Insights are a great option when looking to answer critical questions about your organizational resiliency and work culture.These insights present opportunities where a change in process couldimprove business outcomes. Some common outcomes of these insights are to enhance organizational agility, boost employee engagement, improve agility, and foster innovation.

Data Privacy

Viva Insights collects and analyzes your data while ensuring that the data is kept private and is protected in doing so. It is is GDRP compliant and includes mailbox security by storing insights in your Exchange Online Mailbox. Any insights that you receive are private to you. Learn more about how Microsoft protects employee privacy and supports compliance here.

Additional options on the app

Viva Insights is easily accessible as it can be surfaced through Microsoft Teams. There are a variety of options on this application that it can be utilized for:

  • Stay connected– Stay on top of your collaboration with colleagues through features such as AI-based task suggestions and meeting assistance.
  • Protect time– Find more time to eliminate distractions, stop multi-tasking, and focus on your core priorities.
  • Send praise– Send acclaim to your employees and coworkers, either in a private chat or in a Teams channel conversation.
  • Reflect– Take a moment to check in with yourself, to reflect on how you're feeling.
  • Headspace– Experience a guided meditation from Headspace.
  • Take a break– During your workday, take an occasional one-minute "breathing break."
  • Start a virtual commute– Mindfully close out your workday.
  • UseMicrosoft To-Do–Take actionon a task in your to-do list.

Where to access Viva Insights

The easiest way to access Viva Insights is through Microsoft Teams. After it is installed, you can discover and pin it to your Teams app bar. To install the app click the app icon on the left toolbar of Microsoft Teams, search ‘Microsoft Viva Insight’, and select ‘add’.

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If Viva Insights has already been installed and you’re looking to simply discover and pin it, select the more options button on the left-hand toolbar of Microsoft Teams. In the search bar,searchfor ‘Microsoft Viva Insights’, once theicon appears,right-click it and select ‘pin’.

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Please note that before you can use the Viva Insights app, you must have access to Microsoft Teams and an Exchange Online account.

Plans

There are two options if you are looking to obtain Viva Insights. A regular Microsoft 365 license will provide you with some of thebenefitsthat Viva Insights has tooffer, or you may opt for a full Microsoft VivaInsightslicense which provides all the insights and benefits.This image showcases what features are included in both plans:

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Microsoft Viva Insightsis billed as aperuserpermonthmodel,andrequires Microsoft 365 or Office 365 E1/A1/G1/E3/A3/G3/E5/A5/G5, Microsoft 365 Business Basic, Business Standard, Business Premium, or Exchange Online Plan 1 or Plan 2 license to be eligible for Microsoft Viva Insights.

In addition to this plan,there is the option to purchase theMicrosoft Viva Insights Capacity add-onto expand your organization's use of analytics.

Installing Viva Insights into your workplace allows you to take advantage of the data you release yield insights from it. Boosting productivity and well-being in a remote environment does not have to be challenging when you have tailored recommendations provided to you. Viva Insights can provide you with the information to start your business transformation, download our free eBook now to get started.

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Viva Insights - what is it and what are the benefits (2024)

FAQs

What are the benefits of Viva insights? ›

The Viva Insights app in Microsoft Teams and on the web is designed to provide both individuals and organizations with an idea of how they and their teams are doing at work. It comes with a variety of features that help monitor wellbeing in different ways and then offers recommendations to improve it.

What are the benefits of Viva? ›

One of Microsoft Viva's most compelling features is its AI-driven personalization. The platform learns from user interactions and tailor's experiences to individual preferences. This level of personalization enhances user engagement and ensures that employees receive the most relevant information and resources.

What are the benefits of Viva Connections? ›

The Viva Connections dashboard enables you to create a curated experience using dashboard cards that give your employees access to their most critical content and tools. These cards are designed to enable quick task completion either by interacting with a card directly or by opening a quick view in the dashboard.

How can Viva insights help me? ›

Microsoft Viva Insights provides personalized recommendations to help you do your best work. Get insights to build better work habits, such as following through on commitments made to collaborators and protecting focus time in the day for uninterrupted, individual work.

What is the Viva insights? ›

Viva Insights is a module of Microsoft Viva, the employee experience platform designed to empower employees remotely. Viva Insights has been created to improve productivity and wellbeing with data-driven, privacy-protected insights and recommendations all within Microsoft Teams.

What is Viva insights? ›

Microsoft Viva Insights is part of Microsoft Viva, which is an employee experience platform built on Microsoft 365 that helps people and teams be their best from wherever they work. Microsoft Viva Insights identifies collaboration patterns that impact productivity, workforce effectiveness, and employee engagement.

Can employers see Viva insights? ›

No. Because of the Viva Insights privacy settings, your employer/manager can't see any data from individuals. The personal insights that users track are only available to them.

What data does Viva Insights collect? ›

Viva Insights processes data from these sources for personal insights: Exchange Online email and calendar data, chat, and call signals from Skype for Business and from Teams. Viva Insights stores and processes this personal insights data inside each employee's Exchange Online mailbox.

What data sources does Viva Insights use? ›

About data sources. Viva Insights gets organizational data in one of two main ways: through Microsoft Entra ID, which is the default setting, or through an organizational data . csv file that you as an admin upload.

Does Viva replace SharePoint? ›

In the discussion about Microsoft Viva vs Sharepoint, much of the focus is on choosing one tool over the other. The truth is, Viva won't replace Sharepoint. Instead, it becomes more accessible via Microsoft Teams, and you can access more functionality.

Is Viva an intranet? ›

It provides a central hub for everyone to access news and corporate resources. While Viva Connections is not strictly an intranet platform, it's often paired with an intranet template from the SharePoint look book for inspiration.

What is Viva topics? ›

Viva Topics is an add-on service in Microsoft Viva, an employee experience platform (EXP) for a unified knowledge and content experience across Microsoft 365 and Microsoft Search. Viva Topics can help your people learn in the flow with Microsoft 365 apps without manually mining disparate applications or repositories.

What are the three areas of Viva insights? ›

There are three main elements and benefits of Viva Insights:
  • Improve employee well-being.
  • Understand employee engagement.
  • Analyze engagement data.

What are important people in Viva insights? ›

Types of collaborators

Important collaborators – Coworkers you've marked as important in Viva Insights. Marking people as important (or "pinning" them) helps you keep up with their requests in Suggested tasks and find them quickly on your collaboration map.

How do Teams use Viva insights? ›

Unless your admin has disabled the app, you can add Viva Insights to Teams on your own:
  1. Select the ellipsis (...) on the left bar in Teams.
  2. In the search field, enter Microsoft Viva Insights.
  3. Select the Add button.

What three areas does Viva Insights provide insights for? ›

Viva Insights has three main types of insights available, Personal Insights, Manager and Leader Insights, and Advanced Insights.

What are the benefits of Microsoft Viva learning? ›

Viva Learning provides access to learning content from different sources in Microsoft Teams, including Microsoft Learn and other providers, learning management systems, and organization-specific content.

What are the three areas of Viva Insights? ›

Microsoft Viva Insights includes Personal insights, Manager and team insights, Leader insights, and Advanced insights.

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