Manage devices used with your Microsoft account (2024)

Adding a device to your Microsoft account helps you see its warranty status, get support orrequest service. You can also find or lock it if it's lost.

On this page: Add| Register | Repairs | Rename | Remove | Unlink |

Add a device to your Microsoft account

Adding a device to your Microsoft account is quick and easy.Link to Windows

Download Microsoft Edge, Microsoft Launcher, or Link to Windows from the Google Play Store and sign in with your Microsoft account.

Select an option from the dropdown to learn how:

Sign in with your Microsoft account.

Sign in to the Microsoft Store.

Download Microsoft Edge, Microsoft Launcher, or Link to Windows from the Google Play Store and sign in with your Microsoft account.

Download Microsoft Edge from theApple App Store and sign in with your Microsoft account.

Go to account.microsoft.com/devices, select Register device, then follow the instructions.

Sorry, macOS devices can't be added at this time.

Tip:You can use up to 10 devices with Microsoft Store. If you can't download apps and games, review yourlinked devices then select Unlink to allow new devicesto be added.

Register a device to see its warranty

To see the warranty coverage for your Surface, Surface accessory, Xbox, or Xbox accessory, you'll need to register its serial number. Some online features won't be available when you add your device this way.

  1. Go to account.microsoft.com/devices, sign in, and select Register deviceto continue.

  2. Enter your device's serial number to register it to your account.

  3. Select your device to see its warranty information.

Note:If yourSurfaceis managed or owned by your company or organization, you don't need to register it. To contact support and get additional resources for that situation, see Surface for Business help.

Get a device repaired

If you're having problems with your device, you can get help online and create a service order. After you register your device, here's how to create a service order:

  1. Go toaccount.microsoft.com/devices, sign in, and select the device that's having issues.

  2. SelectStart order, then follow the instructions.

Rename a device

Change the default name of your device so you can quickly identify it in your Microsoft account. When you want to download an app or game to another device, you'll be able to find the device using its new name.

  1. Open your Windows Settings and select Rename this PC.
    Open Settings

  2. Enter a new name and select Next. You may be asked to sign in.

  3. Select Restart now or Restart later.

  1. Press the Xbox button on your controller to bring up the Guide, then navigate to Profile & system (your account icon), and selectSettings > System > Console info > Name.

  2. Enter the new name and select Enter .

  3. Restart your Xbox.

Remove a device

If you don't use a device but it still appears in your devices, here's how to remove it:

  1. Go to account.microsoft.com/devices, sign in, and find the device you want to remove.

  2. Select the device to see all your options, select Remove device, then follow the instructions.

Tip:If you want to remove a device for a child in your family, have your child sign into account.microsoft.com/devices, then follow the same instructions.

Unlink a device from Microsoft Store

If you can't download content from the Microsoft Store, you may have reached your device limit. Manage your limit by removing devices you don't use or no longer have access to. To unlink a device:

  1. Sign in with your Microsoft account at account.microsoft.com/devices/content.

  2. Find the device you want to remove and select Unlink.

  3. Review your device details and select Unlink.

Notes:

  • Once you unlink a device, it no longer counts towardyour device limit. If you download an app or game on this device later, it will count towards your device limit again.

  • If you're having trouble downloading or updating apps on any of your devices, see Fix problems with apps from Microsoft Store or I can't find or install an app from Microsoft Store.

Find or lock a device in your Microsoft account

If your device is missing, and you've signed in to it with your Microsoft account, you might be able to find it. Here's how:

  1. Sign in to account.microsoft.com/devices, then selectFind my device.

  2. Select the device you want to find, then select Find.

For more info on finding your device, go toFind and lock a lost Windows device.

Manage devices used with your Microsoft account (2024)

FAQs

How can I see what devices are connected to my Microsoft account? ›

Sign in to account.microsoft.com/devices. Find the device you want to find, then select Show details. Either select Find my device. To check for any security issues, go to Windows Defender settings, select Show details, and check your security status.

How do I unlink all devices from my Microsoft account? ›

To unlink a device:
  1. Sign in with your Microsoft account at account.microsoft.com/devices/content.
  2. Find the device you want to remove and select Unlink.
  3. Review your device details and select Unlink.

What does the prompt allow my organization to manage my device mean? ›

If you click OK with that box checked, it will enroll your computer in your org's Azure AD tenant as “Azure AD Joined” - if your org uses Intune this CAN also enroll the device for full MDM control. This means your org could push policies and control your device like any other company owned asset.

How many devices can use my Microsoft account? ›

Each person can sign in to Office using their own Microsoft account on your device to create and edit their own files. With Microsoft 365, you can install and sign in to Office on 5 PCs or Macs, 5 tablets, and 5 phones.

How do you check if my phone is linked to another device? ›

To check if there are other devices linked to your Android phone, launch your smartphone's Settings app. Depending on the brand or model, you may have to look for and tap “Linked devices” or “Connected devices.” Go through the list to ensure all items are familiar or yours.

What happens if I remove a device from Microsoft account? ›

If you mean you are seeing that device on your old Microsoft Account, then you can remove it online on your old Microsoft Account. Removing the device from the old account should not affect the laptop or activation, unless you purchased retail Windows licence from Microsoft using that old account.

Can you have the same Microsoft account on two devices? ›

Yes. A Microsoft account has no effect on how the OS works. It just identifies you as the user.

How do I see what devices are logged into my Outlook account? ›

Reviewing Mobile Devices Connected to Your Email Account
  1. Log into Outlook on the Web. ...
  2. Click on the gear, then under Your app setting, then click Mail. ...
  3. Expand the General tab, then click Mobile devices. ...
  4. Review the devices that are connected to your email account. ...
  5. Need More Help?
Nov 29, 2018

What does device added to your account mean? ›

New devices are added when somebody (presumably you) signs in to your account from a new device. You can get an email notification when a new device is added.

How do I know if my device is managed by my organization? ›

If you use a Chromebook, see if your Chromebook is managed. Check the bottom of the menu. If you see “Managed by your organization,” your browser is managed. If you don't, your browser isn't managed.

What settings can be accessed using Device Manager? ›

Managing hardware devices installed in a computer, like hard disk drives, keyboards, sound cards, USB devices, and more, can be done through Device Manager. You can use it to change hardware configuration options, manage drivers, disable and enable hardware, identify conflicts between hardware devices, and much more.

How do I stop allowing organization to manage my device? ›

Go to the Accounts page in Windows Settings by clicking the Start menu, then the gear icon, then Accounts.
  1. Click Access work or school.
  2. Click on your TXST account, then click Disconnect.
  3. A dialog box will pop up, asking for confirmation to continue. ...
  4. Your computer begins the un-enrollment process.

What happens if I use the same Microsoft account on two computers? ›

Accessing Files Across Computers: As long as each computer is signed into the same Microsoft 365 account and connected to OneDrive, you and your wife should be able to access files from each computer. The files saved in OneDrive will be available across all devices.

Is it OK to have 2 Microsoft accounts? ›

You can only be signed in with one Microsoft account at a time, but you can have multiple accounts (such as other family members or your work account) on your computer.

How do I unlink my Microsoft account? ›

If you have the Link to Windows (pre-installed) app on your Android device:
  1. Go to Settings > Connected Devices > Link to Windows > About Link to Windows. ...
  2. Click your Microsoft account.
  3. Scroll down to Link to Windows where you will see your previously used Microsoft account and email address.
  4. Click Remove account.

Can you track Microsoft devices? ›

To track a Microsoft device, you can use the "Find My Device" feature. Go to account.microsoft.com/devices, sign in with you Microsoft account, and select the lost device. From there, you can see its last known location and take actions like locking it or erasing data remotely.

How do I know if my Windows is linked to my Microsoft account? ›

You can check if your digital license is linked to your Microsoft account by going to Start > Settings > System > About, and then selecting the “Activation” tab. Under “Activation,” it should say “Windows is activated with a digital license linked to your Microsoft account.”

How do I see connected devices on Windows 10? ›

To view the devices available in Windows 10 follow these steps:
  1. Open Settings.
  2. Click Devices. The settings related to devices are shown.
  3. Click Connected Devices. ...
  4. Click Bluetooth, if it's available. ...
  5. Click Printers & Scanners. ...
  6. Close Settings.

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