Set up secure, remote access to work emails, files, and apps on your personal Mac. This article describes how to install the Company Portal app, enroll your Mac for work, and get troubleshooting help.
What to expect from the Company Portal app
During initial setup, the Company Portal app requires you to sign in and authenticate with your work account. Company Portal then informs you of any device settings you need to change to meet your organization's requirements. For example, your organization could require you to make your device PIN longer, or require you to update your operating system. After you enroll your device, Company Portal helps you maintain the secure work access. The app notifies you of new policies and requirements and gives you the chance to adjust your settings so that you can continue to work uninterrupted.
For more information about the Company Portal app for macOS, see What happens when I install the Company Portal app and enroll my device?
Before you begin
Your device must be running macOS 11 or later.
Note
During installation and enrollment, you might be prompted to allow Company Portal to use confidential information that's stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will select Allow, which means you may continue to receive prompts.
Wait while the Company Portal installer .pkg file downloads. Open the installer when it's ready.
On the Introduction page, select Continue.
On the License page, read through the Microsoft Application License Terms. Select Continue.
Select Agree to agree to the terms of the software license agreement.
On the Installation Type page, select Install.
Enter your device password or registered fingerprint. Then select Install Software.
Wait for Company Portal to finish installing.
Open the Company Portal app.
Important
Microsoft AutoUpdate might open after enrollment and update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.
Enroll your Mac
Sign in to the Company Portal app with your work or school account.
Review the privacy information. Then select Continue.
On the Install management profile page, select Download profile.
Your macOS system settings open in a new window. The management profile you just downloaded is shown.
Select the profile to open it.
Select Install...
When asked to confirm installation, select Install.
Enter your device password to allow the profile to enroll your device. Then select Enroll.
Wait while the management profile installs and then enrolls your device.
Return to the Company Portal app and verify that there's a green checkmark next to Install management profile.
Your organization may require you to update your device settings. On the Checking device settings page, review the list of settings you need to change. Select How to resolve this to view related help documentation in a web browser.
After you make all changes, select Retry. Wait while Company Portal rechecks your device settings.
When setup is complete, select Done. Your device is ready to use for work. You can go to Devices in the Company Portal app to view and manage your enrolled Mac.
Troubleshooting and feedback
Contact your IT support person to troubleshoot problems with enrollment or the Company Portal app. If necessary, you can share your app logs with your support person via the Company Portal app.
In the Company Portal app, open the Help menu.
Select Send diagnostic report. Wait while Company Portal app logs are sent to Microsoft support and Intune Company Portal developers. This information is used to assist with troubleshooting should your support person need more help.
Copy your incident ID for future reference.
Select Email Logs to report the problem to your support person. Type in what you experienced in the body of the email. To find your support person's email address, go to the Company Portal app and select Support.
To share your feedback and suggestions with Intune Company Portal app developers, go to Help > Send Feedback.
Updating the Company Portal app
Updating the Company Portal app is done the same way as any other Office app, through Microsoft AutoUpdate for macOS. For more information, see Update Office for Mac automatically.
Set up automated device enrollment in Intune for new or wiped Macs purchased through an Apple enrollment program, such as Apple Business Manager or Apple School Manager. With this method, you don't need to have the devices with you to configure them.
Deployment, single sign-on, settings, apps & DDM. Microsoft Intune now has built-in native controls so you can manage your Macs similar to how you manage Windows PCs across the device lifecycle, without third party integrations or extensions.
The user can download and install the Intune Company Portal app from the Microsoft Store and walk through the process within the app to enroll the device into Microsoft Intune. Once this process is complete, the device is enrolled as a personal device with only a few management options and insights for IT to work with.
Select your name at the bottom of the sidebar, select Preferences, then select “Apple Business Essentials” under “Your MDM Servers.” Select the Device Enrollment tab. Select “Enroll as company-owned device” for all device types you want to enroll with Device Enrollment upon sign in with a Managed Apple ID.
Personal and organization-owned devices can be enrolled in Intune. Once they're enrolled, they receive the policies and profiles you create. You have the following options when enrolling iOS/iPadOS devices: Automated device enrollment (ADE)
Intune requires iOS 14.x or later for device enrollment scenarios and app configuration delivered through Managed devices app configuration policies. For Intune app protection policies and app configuration delivered through Managed apps App configuration policies, Intune requires iOS 14.
Intune has built-in policies that can manage software updates. For macOS devices, you can use Intune to manage device updates, configure when devices are updated, and review the device update status.
Intune includes built-in settings to customize features on your macOS devices. For example, administrators can add AirPrint printers, choose how users sign in, configure the power controls, use single sign-on authentication, and more.
MDM is device centric, so device features are configured based on who needs them. For example, you can configure a device to allow access to Wi-Fi, but only if the signed-in user is an organization account. In Intune, you create policies that configure features & settings and provide security & protection.
Enter the work or school account which has the necessary licence assigned to be able to enrol a device in Intune and click Next. Details on the licences available for Intune is available here. Now enter the password for the account and click Sign in. You'll be prompted to join the organisation so click the Join button.
To check if your computer is managed by Intune, go to myaccount.microsoft.com and click on Devices.Click on your device name and look for "Device is managed by Intune."
Whether you manually add users or synchronize from your on-premises Active Directory, you must first assign each user an Intune Plan 1 license before users can enroll their devices in Intune.
You can enroll corporate-owned Android and AOSP devices that your organization has set up to use with the app. The app supports Android 8.0 and later. The Microsoft Intune app is also available for Linux devices.
It is not possible to join a Mac device to Azure AD. But it is possible is to enroll your devices using Intune, which might be the best option for your scenario.
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