Common Problems
Remove personal information and delete the account.
If you wish to delete your account, you may create a request to remove personal information from your account. Proceeding with this erasure request will permanently remove all personal information from your Battle.net Account.
Information that will be removed includes:
- Name
- Contact information (email, phone number, etc)
- Security details
- Saved payment methods
This will also result in a permanent loss of the following:
- Purchase history
- Purchased games, codes, promotions, and in-game items
- Game accounts and all game progress
- Communications with Blizzard Customer Support
- Any remaining Battle.net Balance
Click here to request the deletion of your Battle.net account.
This request will only include the Battle.net Account making the request and the games associated with it. If you have game accounts not attached to a Battle.net Account, they will not be included unless they have been linked to your Battle.net Account.
Deleting your Battle.net account will remove access to your associated Activision games on Battle.net but will not delete your linked Activision account and associated Activision games data. To delete your Activision data click here.
Requests may take up to 30 days to complete. Once this process is complete, Blizzard will not be able to recover this information or restore the account to its previous state under any circ*mstances.
Customer Support is unable to manually delete Battle.net accounts.
FAQs
This will also result in a permanent loss of the following: Purchase history. Purchased games, codes, promotions, and in-game items. Game accounts and all game progress.
Can I recover a deleted Battle.net account? ›
Canceled Battle.net Account will be stored for 37 days. You can recover your account through the personal verification process.
How do I delete Battle.net data? ›
Windows
- Close Blizzard processes. Press Ctrl + Shift + Esc to bring up the Task Manager. Click the Processes tab. ...
- Navigate to the folder containing the Battle.net directory: Press Windows Key + R to open the Run dialogue. ...
- Delete the Battle.net folder.
- Run Battle.net and update the game to see if the issue persists.
Uninstalling the Battle.net client does not delete the games you've installed. These games remain on your computer, and your progress is saved.
Can you permanently delete a wow account? ›
It is not possible to delete individual World of Warcraft accounts from your Battle.net account. You can delete Starter Edition accounts. You can also delete your whole Battle.net account. Blizzard Customer Support cannot assist with deleting accounts.
Are you allowed to have multiple Battle.net accounts? ›
If you own more than one Battle.net account and you'd like to play or chat on several accounts at the same time, you can turn on the option to run more than one Battle.net App at the same time in the App Settings: Open the Battle.net desktop app. Click the Blizzard icon in the upper-left corner and select Settings.
Does Blizzard ban Battle.net accounts? ›
Blizzard suspends or bans accounts for violations of our Code of Conduct.
Are you allowed to sell your Battle.net account? ›
Any sale of Service Provided Content, including, but not limited to, virtual currency for “real” money or exchange of those items or virtual currency for value outside of the Program is prohibited. Account and any Battle Tags associated with an Account. All use of an Account will inure to Blizzard's benefit.
How long does it take to delete Battle.net account? ›
Blizzard states that requests to delete your blizzard account may take up to 30 days to complete. Although it's a bit annoying to have to wait up to 30 days, once the process is finished the deletion is permanent.
Can I make a second Battle.net account? ›
You can add new accounts through your Games & Subscriptions Account Management page. The next time you launch the Battle.net App, use the drop-down menu on top of the PLAY button to select the World of Warcraft account you want to log into.
Some of the most popular games created by Blizzard include World of Warcraft, Overwatch, and Diablo. Deleting your Blizzard account will remove all personal information associated with the account, including all games, characters, items, and progress. Once deleted, the account cannot be recovered.
Can you delete Battle.net messages? ›
Delete a Chat
On the Battle.net app, click Chats and Groups. Select the person you were having the conversation with. Click on the drop-down next to the player's name or BattleTag to see the options. Click Clear Chat History and confirm.
How do I delete my battle? ›
Click on the icon that says “Account, App & Shop”. Click on “I would rather categorize the issue”. Then under the category, select “Data Protection”. Click on Remove my Data, and then select Remove my Battle.net Account and game data, and select Continue.
How do I delete my gaming account? ›
Delete Play Games data for a specific game
- On your Android phone or tablet, open the Play Games app .
- At the top of the screen, tap More. Settings.
- Tap Delete Play Games account & data.
- Under "Delete individual game data," find the game data you want to remove and tap Delete.
If you experience issues on an Android device, try clearing the cache data. Navigate to the Battle.net mobile app settings, press Clear Cache, then relaunch the app. Navigate to the Battle.net mobile app settings, press Clear Data, then relaunch the app.
Can you delete your overwatch 2 account? ›
If you want to leave the OW2 community, please send an e-mail to the OW2 management office. The management office will then confirm your decision by answering to your email. Upon your confirmation, your account will be deleted and you will be unsubscribed from the OW2 newsletter (unless you wish to remain subscribed).
How do I remove my phone number from my old Battle.net account? ›
If you added your phone number to another Battle.net Account, log in to that account's Account Details page to remove the number. If you are not sure what account your number is linked to, you can you can use the Battle.net Recovery service to be texted the email of the account and regain access.
