What points must be kept in mind before purchasing a Reservation Software?
Right from handling guests, to managing various reservations, the following points must be considered before buying hotel reservation software;
1. Customized according to the brand
Reservation software must be flexible to offer freedom for customization. The software must have the custom look to meet the standards of your hotel websites. Maintaining brand ethics is very important in hospitality management in order to attract a wider audience.
2. Commission-free bookings
The booking software is a bridge between an hotelier and their guests. The reservation software is not a third party but a means to aid booking procedure and make it simpler. Booking process should not involve any commission or middleman fees. This will increase direct bookings and accentuate complete control on the prices.
3. Email automation
The online booking software must be customized with email automation functionality that will apprise the guests by sending them email notifications of their bookings. Emails can be used to notify pre-arrival, during the stay and post-departure reports along with a regular newsletter and promotional matters.
4. Appealing Widgets
Ready to use plugins and appealing widgets not only makes a website attractive but user-friendly as well. Play widgets initiate faster booking on your website.
5. Mobile optimized
The hotel reservation system software must be flexible and mobile friendly. It must allow the guests to book rooms form any device they want. Managing booking on the move with instant push notifications for every transaction helps in efficient tracking of revenues.
6. Secure payment process
The online reservation software must be able to protect guests’ data and initiate the secure payment process. The online software must have a PCI DSS certification to lessen the breach of data.
7. Multi-currency and language support
Since the hotel industry is not limited to guests of any single country, the online booking software must be compatible with multi-currency and multi-language. In order to attract bookings of guests from all over the globe, it is important to have this functionality in booking software.
