T-Mobile Home Internet Network Speed | T-Mobile 5G Home Internet (2024)

Your T-Mobile Internet network speeds can vary based on several factors. Learn more about what impacts your network speeds and how you can improve your signal.

Tips for how to make your T-Mobile Internet faster

If your T-Mobile Internet network speeds are slower than you expected, here are a few things you can try to speed up your T-Mobile Internet:

  • Turn off equipment from your previous provider

    Before you turn on your gateway and set up your T-Mobile Internet network, turn off any equipment you have from a previous provider to avoid interference.

  • Test in multiple locations

    See which location gives the best signal to all your devices. You can use the interactive gateway placement assistant in the T-Mobile Internet app to help find the best location.

  • Move the gateway away from other devices

    Some devices may cause interference, like Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, industrial equipment, baby monitors, or routers.

What else can impact my Wi-Fi signal?

Distance from the gateway

Wi-Fi signal range varies depending on interference and obstructions. Devices further from the gateway will have a weaker Wi-Fi connection.

Tips for improving network experience

  • If the signal on the gateway is strong, try moving it to a more central location to increase Wi-Fi coverage within the home.
  • If the gateway needs to be in a specific spot to receive a strong connection, adding a mesh network or Wi-Fi extender may help. Learn more about connecting Wi-Fi extenders.

Example:

1. 15 feet from the gateway: Speeds are great! Gaming, HD/4K streaming, etc. are possible.

2. 20-25 feet from the gateway: Speeds may be reduced. Services that require high data speeds (gaming, video conferencing, etc.) may lag.

3. 35 feet from the gateway: Speeds may be significantly reduced. Services that require high data speeds will likely be impacted. Services that require moderate speeds such as HD streaming may lag/buffer.

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T-Mobile Home Internet Network Speed | T-Mobile 5G Home Internet (2)

Number of devices and services connected

If multiple devices are using the service at the same time, it will require more data and you will be more likely to notice fluctuations in network speeds.

Tips for improving network experience

  • Move your gateway to a location with stronger signal.
  • Check that you have a strong Wi-Fi connection.
  • Limit usage on unnecessary devices.

Interferences

Physical barriers (walls, floors, etc.) and devices that broadcast different wireless frequencies can cause Wi-Fi signal interference. Building material such as brick, thick metal, etc. will cause more interference than thinner materials like drywall.

Tips for improving network experience

  • If Wi-Fi signal is being blocked to all devices, move the gateway to a different location.
  • If the signal is being blocked to specific devices, try moving the gateway to a different place or add a mesh network/Wi-Fi extender. Learn more about connecting Wi-Fi extenders.

Example:

1.Speeds are great!Phone is close to the gateway with a clear line of site to the gateway. Gaming, HD/4K streaming, etc. are possible.

2.Reduced speeds possible.TV is on the other side of the house with the refrigerator and multiple walls interfering with the Wi-Fi signal. Services that require high data speeds will likely be impacted. Services that require moderate speeds such as HD streaming may lag/buffer.

T-Mobile Home Internet Network Speed | T-Mobile 5G Home Internet (3)

Connection type

  • LAN/Ethernet connection typically provides the fastest speeds
  • 2.4 GHz is used by older wireless standards and technologies (802.11 b/g/n) and has the furthest reach, but at the lowest speeds.
  • 5 GHz is available to devices using the latest wireless standards such as 802.11ac, and some older standards (802.11 a/n). The 5 GHz frequency band provides wireless signals with a shorter reach than 2.4GHz, but at the highest speeds.

Tips for improving network experience

  • Connect using ethernet when possible.
  • The default Wi-Fi setting (band steering) detects and automatically steers devices to either 2.4 or 5 GHz frequency.
  • If a device is experiencing issues connecting or staying connected, use the T-Mobile Internet app to create two separate Wi-Fi networks for 2.4 GHz and 5 GHz, then test the device on each network.
  • Check out ourTutorial for iOSorTutorial for Android or watch the video to learn more about creating separate Wi-Fi networks.

Expand your indoor coverage with a Google Nest Wifi mesh network

Google Nest Wifi routers work with your T-Mobile gateway to spread signal throughout your home. Google Wifi can be combined with Nest Wifi to provide more coverage.

Learn more

T-Mobile Home Internet Network Speed | T-Mobile 5G Home Internet (5)

Need help?

Our Troubleshooting guides can help fix the most common T-Mobile Internet issues, right from the comfort of your home!

Troubleshooting guides

Looking for something else?

Return to T-Mobile Internet Support

T-Mobile Home Internet Network Speed | T-Mobile 5G Home Internet (2024)

FAQs

How fast is T-Mobile's 5G home internet? ›

T-Mobile 5G Home Internet customers receive consistent broadband speeds and see typical download speeds between 72 – 245 Mbps, which is great speed for streaming video, surfing the web, working from home and most types of online gaming. 25% of our customers see speeds below and 25% see speeds above this range.

Why is my T-Mobile 5G Home internet so slow? ›

Your T-Mobile 5G Home Internet may be slow if the incoming internet signal isn't strong enough. You can see your gateway's signal strength using the meter on the gateway's LCD screen or within the T-Mobile Internet app. Good internet gateway placement is crucial with 5G internet services like T-Mobile's.

How many gigs do you get with T-Mobile 5G home internet? ›

For homes that aren't yet eligible for our unlimited T-Mobile 5G Home Internet service, we offer data bucketed plans starting at 100GB that can be used on the T-Mobile 4G LTE or 5G networks without being tied to a specific location. Customers can also choose from higher data buckets: 150 GB, 200 GB, or 300 GB.

Is T-Mobile 5G really faster? ›

How fast is 5G? 5G can deliver speeds up to 20 Gbps in ideal conditions. That's nearly 200 times faster than the 4G network. Your location, network provider, and device capabilities all influence that rate, but significant improvements in speed and performance can be expected from 5G in everyday scenarios.

How many Mbps is T-Mobile Home internet? ›

T-Mobile Home Internet customers see typical download speeds between 33-182 Mbps and typical upload speeds between 6-23 Mbps. Keep in mind that speeds can vary depending on location, time of day, signal strength and availability, and other factors.

How can I make my T-Mobile 5G gateway faster? ›

If you're utilizing an advanced wireless 5G Gateway device like the one offered by T-Mobile Home Internet, the fix is often simple. Just place your gateway close to a window or high up on an upper floor or bookshelf facing the nearest T-Mobile cell tower.

Why is T-Mobile Internet so slow at night? ›

Network congestion and throttling are the most common reasons for internet slowdowns in the latter part of the day. There is an internet rush hour that usually runs from about 7-11 pm on weekdays. This can interfere with your use of the internet for streaming, movies, and more.

Why is T-Mobile Internet so slow right now? ›

Slow Internet: On your T-Mobile account, check that you haven't used all of your high-speed data bucket. Refer to Data speeds for more information. If you used 50 GB of data this bill cycle, you're subject to lower network prioritization during times of local congestion.

Is 5G home internet good for streaming? ›

5G home Internet may be a step forward for those in rural areas with less access to high-speed broadband Internet providers. But for larger households that need unlimited data to simultaneously game, work, learn and stream Netflix, Hulu, Disney+, and more on multiple devices, it's not yet living up to the hype.

Is 5G home internet faster than fiber? ›

Is 5G home internet faster than fiber? No, 5G home internet is not faster than fiber. Fiber can reach speeds up to 5,000Mbps, while 5G home internet can reach max speeds of 300–1,000Mbps (depending on the provider and plan). Fiber also has symmetrical speeds, so its uploads are just as fast as downloads.

Is 5G faster than WiFi at home? ›

In most cases, 5G will be faster but not all 5G is created equally. While most users won't notice a difference between 5G and Wi-Fi 6 in terms of speed,they will experience notable improvements in range, reliability and consistency. Some technology requires ultra-low latency to function properly.

Can I move my T-Mobile Home internet? ›

Yes, customers are required to call T-Mobile prior to moving to confirm that their Wifi Gateway will work at their new address. If T-Mobile Home Internet service is available at the new address, you can use it as soon as you move in.

What is the speed of T-Mobile internet after data cap? ›

Yes, data is “unlimited” but it is slowed to 128kbps like all other mobile internet plans after you reach the limit.

Is 5G fast for home internet? ›

On average, 5G home internet providers typically offer download speeds of 40 – 300 Mbps and upload speeds of 10 – 50 Mbps. These speeds are subject to location and availability.

How fast is T-Mobile's Internet speed? ›

T-Mobile Home Internet Speed

T-Mobile's download speeds run between 72 Mbps and 245 Mbps, while upload speeds range between 15 Mbps and 31 Mbps. These speeds are consistent across all of T-Mobile's plans, though the data available depends on which plan you choose.

Is 5G good for home internet? ›

Higher speeds

One of the biggest pros of 5G home internet is that the service can be significantly faster than many other ISPs, with some 5G providers offering speeds up to 1,000 Mbps.

Is 5G home Wi-Fi faster? ›

Though 5G is typically the fastest mobile Internet connection, reliability can be a challenge. WiFi offers a faster, more reliable Internet connection when combined with a reliable router and a reliable Internet plan.

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