Social Media Management Software - Zoho Social (2023)

Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.

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Schedule Flexible scheduling that saves you time

Schedule your posts for times when your audience is most active. Choose from our best-time predictions, or create your own publishing schedule.

Learn more about publishing

(Video) How To Use Zoho Social | Free Social Media Management Software for Small Business

CalendarThe content calendar you always wanted

Visualise your content pipeline with an intuitive publishing calendar that lets you organize your posts the way you want. Spread your posts across time, and make sure there's never a dull moment for your audience.

Learn more about content calendar

MonitorA monitoring dashboard that's sticky

Multiple listening columns help you stay tuned to everything that's relevant. Respond in real-time and engage with your audience as often as you like.

Learn more about monitoring

AnalyticsThe best-in-class social analytics

Understand who your audience is and how they engage with you on social media. Go with pre-built reports, or create new ones from scratch based on the stats that matter to you.

Learn more about reports

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"I spend a lot of time in the training room, and I can’t stop to post something because I’m working. Zoho Social helps me keep all my social media channels really busy."

Jon Tromans

Digital Marketing Trainer

Social Media Management Software - Zoho Social (7)

"As a marketing manager, it makes my life a lot easier—to schedule content out, do all the reports and see what’s going on with each of our brands. It’s so nice to be able to do that all in one place."

Sheldon Maxwell

Project & Marketing Manager, C7D

(Video) Zoho Social tutorial 2023 | Social Media Management Software

Instagram

Direct scheduling to Instagram? Check.

Grow your presence on Instagram. Publish your best visuals, monitor your favorite hashtags, and repost user-generated-content right from your desktop.

Learn more about Instagram

(Video) Social Media Management Software for Businesses & Agencies | Zoho Social

Zoho Social for Agencies

Manage social media for all your clients with a single platform that's perfect for agencies. Set up your agency-branded social media dashboard and invite your clients to be a part of it.

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Social Media Management Software - Zoho Social (11)Social Media Management Software - Zoho Social (12)

Social media management on the go

Create compelling posts, add them to a publishing queue, monitor your brand, and better manage your content pipeline—all while you’re on the move. Learn more

Build the best social media presence for your brands

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(Video) How To Use Zoho Social In 2023 | Social Media Management Software (UPDATED)

Frequently asked questions

  • What is social media management software?

    Social media management software is an application or software suite module that helps a company interact on social media effectively across multiple communication channels. Good software will help in the process of creating, publishing, scheduling, managing, and analyzing content on social media platforms, such as Facebook, Twitter, Instagram, Youtube, Pinterest, LinkedIn, and others.

    Why do I need it?

    Many businesses lack the time or resources to handle their social media accounts. However, this does not negate the need for social media management. People expect to be able to communicate with companies through social media. Social media can help your business reach your customers, gain valuable insights, and grow your brand exponentially. With each passing year, social media is only gaining prominence, becoming the most preferred channel of communication. Your business may be forgotten, lose consumers to competitors, or even miss out on new customers if you don't have a strong social media presence.

    Who is it for?

    From individuals and personal profiles, to small and large teams and agencies, everyone can use social media management software to help them manage their business across social media platforms effectively. In a nutshell, social media management software is for anyone who wants to improve their social media presence and ace the social media marketing game.

  • How do I evaluate social media management software?

    Here are some key points that you should consider when choosing a social media management software:

    • Technical assistance: Your ideal social media management solution or software should provide responsive and attentive technical support. Companies should give their customers the ability to reach out to them easily via email, social media, or even via phone, through the week. A solution that offers free support can be a good start.
    • Reporting and analytics: While all social media management services claim to provide insightful analytical reports, the quality of the actual information can differ. A solution that offers in-depth custom reports, reach, and impression stats, and help you understand your audience and track social media performance would be ideal.
    • Pricing Plan: A social media management solution should offer a range of plans for businesses to choose from, be inexpensive, and offer a free trial period so you can experience the platform before choosing to move to a paid subscription.
    • Transparent pricing and no hidden costs: With transparency comes trust, and that brings long-term customers and increases brand loyalty. It's crucial to have transparent pricing and ensure that there are no added or hidden costs.
    • Audience engagement: Audience engagement is essentially a mix of social listening and monitoring. This is a feature that many brands look for in their social media management software. Audience engagement allows you to keep track of brand mentions and engage with your followers on a regular basis.
    • User experience: You're almost certainly going to use this tool on a daily basis. As a result, finding a product that provides a positive experience for you or your team is crucial. Intuitive and easy tools are the best.
  • What are the key features of a social media management system?

    Here are some key features that should be included in any social media management system you select:

    • Easy scheduling

      Your social media management system should let you plan, schedule, and publish seamlessly. It should have advanced scheduling tools that tell you what the best time to post would be to reach your audience when they are active.

    • Social media monitoring

      It should help monitor core keywords, brand hashtags, product reviews, and other relevant information, as well as help you find new leads and keep an eye on what's being said about the brand you manage on social media.

    • Powerful social media analytics

      Your social media management system should be able to give in-depth visual reporting and analytics like custom reports, analyze page views, page clicks, and page shares, as well as feedback received, that will help you better understand your audience and analyze and enhance the effectiveness of your content.

    • Collaboration

      It should have collaboration tools/features that let you work with your team to brainstorm new post ideas, compare the performance of old posts, discuss reports, talk about who engages with your brand, and plan how to reply to incoming posts.

    • Seamless integration

      You may want to automate parts of your social media operations or transfer data between platforms. A good social media management solution should help you seamlessly include your sales and customers service teams so you can provide the best support to your customers and generate leads, thereby increasing revenue. When you have your social media connected with sales and customer service, you will be able to convert an unhappy tweet to a support ticket and loop in your service teams. You will also be able to view relevant CRM information and help your sales force close deals faster.

  • What are the benefits of using social media management tools?

    The advantages of adopting social media management tools include being able to handle all of your social media activities easily, such as planning, posting, scheduling, monitoring, and analyzing social media marketing tactics all from a single interface. Social media management tools help your brand plan and execute social media engagement more efficiently.

  • How can I manage multiple social media accounts?

    Using a social media management tool allows you to work on all your social profiles from one dashboard. It helps automate scheduling in advance and post content seamlessly. It also makes collaboration easy by allowing team members to edit posts, get approval on your drafts, and share copy ideas, all from a single tab.

  • How do I manage social media effectively?

    A social media management tool can help you automate your social media marketing. You may use them to schedule updates and get statistics on how your accounts are performing. By creating reports with metrics directly from your social media account, you can frequently assess if your social media marketing efforts are paying off.

  • What is Zoho Social? What social media platforms does Zoho Social support?

    Zoho Social is a social media management tool that helps businesses and agencies expand and grow their social media presence. From a single interface, Social can help you post, schedule, monitor, and measure your social media content across:

    (Video) Social Media Marketing with Zoho Social

    • Twitter
    • Instagram
    • Facebook
    • Google My Business
    • LinkedIn
    • YouTube
    • Pinterest
  • How do I get started with Zoho Social?

    Getting started with Zoho Social is easy. You could sign up for a 15-day free trial, and explore the powerful features of Zoho Social. You can choose from our Standard, Professional and Premium plans available on a monthly as well as yearly subscription basis. If you're a digital agency, you can try out our Agency or Agency Plus according to your business requirements. Select the option that best fits your company's needs and get started with Zoho Social right away. If you are dissatisfied with our service, you may cancel your subscription at anytime.

  • What makes Zoho Social stand out from its competition?

    Zoho Social is a complete social media management solution that assists businesses and agencies in expanding their social media presence. Here are some notable features that make us stand out:

    • Advanced scheduling tools like our SmartQ predictions tells you what the best time to post would be to reach your audience when they are active.
    • Our social monitor helps identify key phrases, brand hashtags, product reviews, and other relevant information, as well as helps you find new leads and keep an eye on what's being said about the brand you manage on social media.
    • Create publishing schedules that work best for your team. With Custom Queues on Zoho Social, set unique publishing time-slots for each day of the week, so your team never has to worry about scheduling overlaps.
    • The intuitive brand health dashboard will help you better understand your audience by giving you a snapshot of your engagement rate and analyze sources of traffic as well as the distribution of clicks across social profiles, thereby enhancing the effectiveness of your content.
    • Our powerful and seamless integrations with Zoho CRM, Zoho Desk and Canva help you generate leads fast and close deals faster, resolve customer issues faster by converting social updates to tickets, and create and edit visually appealing designs with ease.

FAQs

Is Zoho hard to learn? ›

With a multitude of features and settings available, it can be hard to figure out what to do first. It takes time to familiarize yourself with the product, but it's not as hard as it sounds. Getting started with Zoho CRM is simple.

Is Zoho Social worth it? ›

Zoho Social is a perfect social media management platform. We have been using this platform to manage our brands on each and every social media network. This platform is very easy to use and offers a rich user interface that is user-friendly.

What are the disadvantages of Zoho CRM? ›

Zoho CRM cons
  • Requires a lot of customisation to get started.
  • Limited customer support.
  • Forms aren't optimised for conversions.
  • Zoho offers a lot of features but the depth of their functionality proves limited as your demands increase.
Oct 4, 2021

What are the limitations of Zoho? ›

Maximum credit limit in a 24-hour window for each edition of Zoho CRM
EditionAllowed CreditsMaximum Credits
Starter5,000 credits + (Number of User licenses x 200)10,000 credits
Standard5,000 credits + (Number of User licenses x 200)15,000 credits
Professional5,000 credits + (Number of User licenses x 200)20,000 credits
2 more rows

Is Zoho stressful? ›

Stressful but there are many perks

For freshers, it really depends on the team. Free food, cab services and no timings will make it seem like it is the dream but there are companies which pay a lot more for the same stressful work you do.

Is .social a good domain? ›

SOCIAL domain name is a great way to be sure you're noticed. . SOCIAL is a place for brands, organizations, and individuals to showcase their social media efforts—it's immediately recognizable, and visitors will expect social media content.

Does Zoho work with Instagram? ›

Zoho Social helps you easily create and publish great-looking posts, stories, and reels on Instagram to build the best visual presence for your brand.

Is Zoho good for personal use? ›

Zoho Mail's Forever Free plan is ideal for small businesses and individuals. You can choose your own domain name and the plan can have up to five users. You also get 5GB of storage per user, which is reasonable for a free service but probably not enough for a lot of businesses.

Why Zoho is so successful? ›

Zoho's success is its focus on scalability by unifying its CX platform horizontally and vertically means that more companies can be personal with their customers. Zoho has a plan for minimizing the adoption barrier of its operating system for business.

How do I pass my Zoho interview? ›

Zoho Interview Preparation
  1. Practice problem-solving regularly: If you search on the internet, you can find people asking questions like How long should I prepare for DSA before applying for a tech interview? ...
  2. Be interactive: ...
  3. Be specific: ...
  4. Use the STAR method to answer behavioral questions: ...
  5. Write clean and readable code:

What is the advantage of Zoho? ›

Zoho CRM acts as a single repository to bring your sales, marketing, and customer support activities together, and streamline your process, policy, and people in one platform.

Can Zoho be hacked? ›

CISA Warns of Hackers Exploiting Recent Zoho ManageEngine Vulnerability. The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Thursday added a recently disclosed security flaw in Zoho ManageEngine to its Known Exploited Vulnerabilities (KEV) Catalog, citing evidence of active exploitation.

Is Zoho Chinese? ›

Zoho is headquartered in Chennai, India. As of 2021, it has 12 offices operating in nine countries around the world. The company operates in China and also has offices in Singapore and Japan.

Is Zoho completely free? ›

Zoho's Free CRM Software - rich in features, free of cost.

Zoho offers a fully-featured free edition of its flagship CRM software. That's right–robust features for sales and marketing, powerful integrations, and secure cloud storage, all for free.

Is Gmail better than Zoho? ›

How Zoho Mail is different from Gmail? Zoho Mail and Gmail have lots of comparable features. Although Zoho Mail offers less storage and spam filtering features, it does offer more in terms of customization.

Does Zoho People track activity? ›

The activity log feature in Zoho People automates this process by tracking and storing information on the changes made, for up to six months. The activity log tracks changes in the following entities: Services and form customization. Permissions.

What are some of the key features of Zoho? ›

Essential features:
  • FEATURES.
  • Sales Force Automation.
  • Canvas Design Studio NEW
  • Process Management.
  • Journey Orchestration.
  • Omnichannel.
  • Analytics.
  • Sales Enablement.

Is Zoho giving work from home? ›

Work remotely with Zoho Workplace. All the tools you need for an enhanced work-from-home experience. With communication apps like Meeting, Cliq, Mail, and other real-time collaboration tools in Zoho Workplace, you can stay productive and work efficiently, no matter where you're located.

Can Zoho track you? ›

For managers monitoring mobile reporters, like a team of sales executives, Zoho People makes it simple to accurately track the time and location of employees logging in and out, ensuring maximum productivity.

What is the basic salary in Zoho? ›

Zoho Software Developer Salary FAQs

Average Zoho Software Developer salary in India is ₹ 7.7 Lakhs for less than 1 year of experience to 4 years. Software Developer salary at Zoho India ranges between ₹ 5.0 Lakhs to ₹ 12.0 Lakhs.

What are the 5 social domains? ›

The five social determinants of health domains encompass economic stability, education access and quality, health care access and quality, neighborhood and built environment, and social and community context.

What are the top 5 domains? ›

Let's explore the five most common domain extensions and why you should consider that extension for your new domain.
  • 1. .com. A .com domain extension is hands-down the most popular TLD available. ...
  • 2. . net. ...
  • 3. . org. ...
  • 4. . co. ...
  • 5. . us.
Jul 14, 2022

Who is the competitor of Zoho? ›

We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Zoho CRM, including HubSpot Sales Hub, Salesforce Sales Cloud, Freshsales, and Zendesk Sell.

Who competes with Zoho? ›

Competitors and Alternatives to Zoho
  • Salesforce.
  • HubSpot.
  • SugarCRM.
  • Microsoft.
  • Oracle.
  • Sage.
  • SAP.
  • CRMNEXT.

What big companies use Zoho? ›

The major Zoho CRM customers are Netflix, OLA, hotstar, Bose, Ducati, and Rain For Rent.

Does Zoho charge a fee? ›

Insight: Zoho does not charge a fee for receiving online payments. However, the payment gateway does.

What does Zoho cost per month? ›

The Professional plan for Zoho CRM costs $30 per user per month on a monthly plan. An annual plan would cost $20 per user per month.

Is Zoho easy to use? ›

Out of the best CRM services on our list, Zoho CRM, is the easiest to use. It offers a simple and intuitive interface, as well as helpful tutorials to get you started. It's also customizable, so you can tailor it to match your business needs.

What problem does Zoho solve? ›

ZOHO largely deals with customer management, so its application purpose is to serve customers with better attention and quick response.

Is Zoho a competitor of Google? ›

At first sight Zoho seems to be a great alternative to Google, and even better than Google due to its worldclass CRM solution as well as Zoho's bunch of other very useful apps for our business.

What does Zoho stand for? ›

ZOHO, as I understood semantically is a play on the acronym Small Office / Home Office- SOHO.

How do I prepare for Zoho first round? ›

Tips and insights for Zoho written test and interview: Written Round : There are many patterns for first round such as (Aptitude + C), (Flowchart + C), etc. To clear this round, you should be good at dry run. Problems generally concentrate on complex loops and nested loops and control flows.

How do you get selected in Zoho? ›

The Zoho Interview process is divided into five stages:
  1. Aptitude round.
  2. Programming round.
  3. Advanced programming round.
  4. Technical HR round.
  5. HR round.
Apr 6, 2022

How do I prepare for a round in Zoho? ›

  1. Competitive Programming (Live)
  2. Interview Preparation Course.
  3. Data Structure & Algorithm-Self Paced(C++/JAVA)
  4. Data Structures & Algorithms in Python.
  5. Data Science (Live)
  6. Full Stack Development with React & Node JS (Live)
  7. GATE CS 2023 Test Series.
  8. OS DBMS CN for SDE Interview Preparation.
Jul 22, 2019

Why is Zoho good for business? ›

One Unified Platform To Run Your Entire Business. Zoho One gives you 40+ integrated applications to manage, connect, and automate business processes across your entire organization.

Is Zoho better than Excel? ›

When assessing the two solutions, reviewers found Zoho Sheet easier to use. However, Microsoft Excel is easier to set up and administer. Reviewers also preferred doing business with Microsoft Excel overall. Reviewers felt that Microsoft Excel meets the needs of their business better than Zoho Sheet.

What are three benefits of using a CRM system Zoho? ›

Benefits of Using Zoho CRM

End-to-End Customer Engagement. Contextual Communication. Effortless Team Management.

Can Zoho access my data? ›

Zoho Mail does not indulge in data mining. We do not use your information to fuel targeted advertisements, and no ads are displayed in Zoho Mail. You can rest assured that we will always remain a secure and ad-free emailing service.

How safe is my data with Zoho? ›

We encrypt customer data both in transit and at rest. Data at rest is encrypted using industry-standard AES-256. All customer data is encrypted in transit over public networks using Transport Layer Security (TLS) 1.2/1.3 with Perfect Forward Secrecy (PFS) to protect it from unauthorized disclosure or modification.

Is Zoho software safe? ›

And rightly so; Zoho has invested a lot of time and money to ensure that your information is secure and private. We offer security on multiple levels including the physical, software and people/process levels; In fact your data is more secure than walking around with it on a laptop or even on your corporate desktops.

Is Zoho in USA? ›

Zoho Corporation is a privately-held and profitable company headquartered in Austin, Texas with international headquarters in Chennai, India, with offices across the globe.

Is zoom by Zoho? ›

Zoom is a collaboration software which allows you to set up online meeting with participants. Integrating your Zoom account with Zoho CRM allows you to create events/meetings using Zoom directly from Zoho CRM.

Is Zoho a good company? ›

Zoho is rated 4.3 out of 5, based on 363 reviews by employees on AmbitionBox. Zoho is known for Job Security which is rated at the top and given a rating of 4.5. However, Career growth is rated the lowest at 3.9 and can be improved.

How much is Zoho for a small business? ›

Standard— $14/user/month. Professional— $23/user/month. Enterprise— $40/user/month. Ultimate Edition— $52/user/month.

How much is Zoho per year? ›

The Standard plan is a great sales tracking tool for smaller companies new to the CRM world. At $14 per month for annual billing or $20 per month for monthly billing, users will unlock basic CRM standard lead, contact and account management tools. The Standard plan includes all the features of the free plan.

Who owns Zoho? ›

Sridhar Vembu is the founder and CEO of privately held Zoho, a maker of cloud-based business software. Vembu, who owns a majority stake in Zoho with his siblings, started the business as AdventNet along with two siblings and three friends. Zoho grew 38% in the past year to hit 80 million global users as of July 2022.

Does Zoho need coding? ›

How can you create an app without coding? By choosing a low-code platform like Zoho Creator, you can skip learning programming and get right to building your application logic without the need for hand coding.

What are the skills needed for Zoho? ›

What are the important skill set required for Zoho interview? As an interviewee it is important have knowledge of all the possible content of the field you are applying for. The major skills that they look for is programming languages like C, C++, C# & Java.

Is Zoho easy? ›

Easy to Use: Once you have the product set up, Zoho CRM is very easy to use. Little to no training is required to get the hang of this software, in large part thanks to the user interface.

How do I pass a Zoho entry? ›

Choose the currency in which you wish to make the journal entry. Select the Account from which the amount is debited and an account to which the amount is credited. Choose the contact whom you wish to associate to the journal entry. Enter the Debit and Credit amount that needs to be recorded.

Which language is best for Zoho? ›

Deluge, Zoho's proprietary scripting language, can handle any task a developer may throw at it. With built-in wrappers and a powerful execution engine, it has evolved into one of the fastest and most flexible scripting languages available.

What language is Zoho written in? ›

Zoho CRM will support functions written in Java, Python, and NodeJS. You can choose to code your logic in the all new built-in editor or upload a zip file containing the code written in any programming language editor (Eclipse, for example).

How do I prepare for Zoho? ›

Zoho Test Papers with Solutions- Logical Reasoning
  1. Ordering & Ranking.
  2. Coding-Decoding.
  3. Non-Verbal Reasoning.
  4. Data Sufficiency.
  5. Seating Arrangement.
  6. Venn Diagrams.
  7. Coded Inequalities.
  8. Logical Deductions.
Jan 10, 2023

What are the questions asked in Zoho? ›

What are the question asked in Zoho? In the aptitude round you will be asked questions related to HCF, LCM, ratio, percentage and puzzle, while in the technical round you will be asked about data structure and algorithm, array, string, pattern programming.

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