Reliable 5G Home Internet service

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Reliable 5G Home Internet service | T-Mobile (1)

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Get your last month of service on us if we ever raise your internet rate.

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INTERNET FREEDOM

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Test drive T-Mobile Home Internet for 15 days to see how great it works for you—or get your money back.

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T-Mobile Home Internet — Find a High-Speed Internet Provider that Works for You.

If you've ever logged in to your favorite browser and typed the search phrase "home internet near me", you probably noticed that there are multiple high-speed internet service providers (ISP) to choose from, depending on where you live. So, where do you begin? If you're interested in T-Mobile Home Internet, which utilizes 5G and Wi-Fi 6, the next generation of wireless technology, click hereand then enter your address to find out if it's available at your home.

Satisfy your need for speed.

Everyone has different needs when it comes to internet plans and providers. For example, if you live alone, have one or two devices, and only use the internet casually—you probably don't need the same download speeds as a large family who has a dozen smart devices, streams movies, plays a lot of games, and works from home.

Here's a look at the FCC's guidelines for ideal download speeds, based on usage¹:

Basic (email, browsing, basic video, VoIP, Internet radio on one or two devices) = 3 to 8 Mbps
Medium (Basic + 1 high-demand application like streaming HD video, video conferencing, gaming, telecommuting) = 12 to 25 Mbps
Advanced (Basic + more than one high-demand application running at the same time) = 25 Mbps+

If you feel like you're experiencing slow internet or noticing lag when watching your favorite content, take aspeed test. Then check to see if that speed is in line with the above guidelines, as well as what your current plan is supposed to provide.If not, it may be time tofind a plan that better fits your needs. T-Mobile, America’s fastest growing Home Internet provider, lets you try outHome Internet worry free—to make sure you find a plan that works for you.

How much does Wi-Fi cost?

Unlike traditional ISPs that often require an annual contract, as well as equipment and service fees, T-Mobile offers affordable Home Internet starting at just $60/month with AutoPay discount (requires eligible payment method). No annual contracts. No extra fees.²

How does T-Mobile 5G Home Internet work?

T-Mobile utilizes a wireless 5G Gateway to deliver 5G Home Internet to your home.

T-Mobile's 5G Gateway Device works in tandem with Wi-Fi 6, which is the next generation of Wi-Fi technology. Once you sign up for a plan, the 5G Gateway is delivered to your home. No complicated installation. Just a plug. No cable guys required.

It's operated via anapp you can download to your phone or computer. Once you download the app, you just scan a barcode on your 5G Gateway, find a good spotin the room for it, andget connectedin minutes.

1.https://www.fcc.gov/consumers/guides/household-broadband-guide

Savings via $20 monthly bill credit. Limited-time offer; subject to change. Qualifying credit; Go5G Next, Go5G Plus, Magenta MAX, or equivalent voice line; and new unlimited Internet line required. If you have cancelled Internet lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. Limit 1/account. May not be combined with some offers or discounts (e.g., Price Lock); see FAQs at T-Mobile.com/plans. $200 Back: Limited-time offer; subject to change. Register code within 30 days of activating new unlimited Home Internet line. If you have cancelled Internet lines in the past 90 days, you may need to reactivate them first. $200 via virtual prepaid Mastercard; requires 60 days service before validation; use online or in-store via accepted mobile payment apps; no cash access & expires in 6 months. The Virtual Prepaid Mastercard is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks N.A. Allow 1 week from fulfilment of offer requirements. Lines must be active and in good standing when card is issued. Max 1/account. May not be combined with some offers or discounts. 5G Home Internet General Terms: During congestion, Home Internet customers may notice speeds lower than other customers and further reduction if using >1.2TB/mo., due to data prioritization. Not available in all areas. $35 device connection charge due at sale. Plus taxes & fees for accounts currently paying for a T-Mobile wireless line with additional taxes & fees: Monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $1.40 per data only line ($0.12 for RPF & $1.28 for TRF) apply; taxes/fees approx. 3-12% of bill. We guarantee that accounts with qualifying service can keep their regular monthly rate plan price for new lines of fixed-wireless internet data; excludes taxes/fees, select limited-time promotions, per-use charges, third-party services, devices and network management practices. T-Mobile will pay your final monthly recurring service charge if we raise your rate and you tell us you are leaving within 60 days. Credit approval required. For use only with T-Mobile Gateway for in-home use at location provided at activation. Return gateway undamaged or pay up to $370. Video streaming resolution depends on available speeds. For best performance, leave video streaming applications at their default resolution setting. Not compatible with some live TV streaming services. AutoPay Pricing for lines 1-8 on account. AutoPay discount requires bank account or debit card, otherwise $5 more/line/mo. May not be reflected on first bill. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See T-Mobile.com/OpenInternet for details. See Terms and Conditions (including arbitration provision) at www.T-Mobile.com for additional information.

Redeem your YouTube TV subscription offer.

Step 1
Check availability for T-Mobile Home Internet in your area.
Starting 5/10/22, visit

https://promotions.t-mobile.com/TV

Step 2
Choose the “Home Internet 50% Off YouTube TV” option.

Step 3
Log in and fill in your personal information.

Step 4
Review offer and accept the terms & conditions.

Step 5
Redemption instructions will appear in the web flow immediately after your information is submitted, along with a code that can be redeemed directly with YouTube TV.

Note:
Redemption instructions will appear in the web flow immediately after your information is submitted, along with a code that can be redeemed directly with YouTube TV.

OFFER REQUIREMENTS:
• You must remain an active T-Mobile postpaid consumer voice wireless and Home Internet customer.
• Promotion is not combinable with the $10/month discount on YouTube TV offer, but is stackable with YouTube Premium free trial offer.
• Prepaid, Mobile Internet and Business are not eligible for this offer.
• You may cancel your YouTube TV or YouTube Premium subscription anytime.
• YouTube TV subscription automatically renews at $64.99/mo. after 12 months.
• YouTube Premium subscription automatically renews at $11.99/mo. after 3 months.

Standard free trial + 50% off for 12 months.Limited-time offer; subject to change. Promotion open to participants subscribing to both T-Mobile Home Internet and Magenta MAX voice service. Offer redeemable where YouTube TV is available. Standard free trial available for new YouTube TV subscribers who have never participated in a YouTube TV trial. Discount offer available for all eligible T-Mobile customers, regardless if user has enrolled in YouTube TV in the past. Local channel availability may vary. Promotional value of subscription(s) nontransferable, not for resale, and not redeemable for cash. Valid payment form req’d at sign-up. User will receive standard free trial, if eligible, and then be charged discounted price of $32.49 per month for 12 months before being charged price of $64.99/month or then current monthly subscription price. Cancel any time before standard free trial is over at no charge. No refunds for partial billing periods are available. Must be 18 years or older and in the 50 United States. Excludes T-Mobile for Business customers. Google account required. YouTube reserves the right to change or cancel the offer at any time. Full terms here: https://tv.youtube.com/learn/offer-terms/. © 2022 T-Mobile USA, Inc.

Here’s how to redeem your $50 Virtual Prepaid Mastercard®:

Step 1
Check availability for T-Mobile Home Internet in your area. Starting 5/10/22: Go to

www.t-mobile.com/rebates

within 30 days from date of streaming device purchase.

Step 2
Enter all required information:
a.Use rebate code:2022Streaming
b.You will need to upload a copy of your receipt, which should include the name of your streaming device, the amount paid, as well as the name of the retailer you purchased it from.

Step 3
At least one active Home Internet and Voice Line are required.

Step 4
Please allow 6 to 8 weeks from the date of offer requirement fulfillment to receive your Virtual Prepaid Mastercard.

OFFER REQUIREMENTS:
• All streaming devices are eligible.
• You can purchase your streaming device from any retailer, as long as you are able to receive a receipt showing the item description to submit for the rebate.
• Must purchase streaming device within promo window beginning 5/10/22.
• Limit of 1 rebate per account.

15-day Test Drive.

New and existing T-Mobile customers activating internet on a qualifying plan are eligible to receive their money back via a one-time bill credit if they choose to schedule cancellation of service within the first 15 days of activation.

See FAQs

Looking for T-Mobile Voice Test Drive?

Cancel within 15 days of Home Internet service activation. Limited-time offer; subject to change. Qualifying new Home Internet line and timely gateway return required. Refund via one-time bill credit. Max 1/account. May not be combinable with some offers or discounts.

Get $50 back when you switch to T-Mobile Home Internet via Virtual Prepaid Mastercard® in 12 weeks.

Autopay discount requires eligible payment method. Allow 12 weeks for virtual prepaid card.

$50 Back: Limited-time offer; subject to change. Register code within 30 days of activating qualifying new Home Internet or Small Business Internet line. If you have cancelled Home Internet lines in past 90 days, you may need to reactivate them first. $50 via virtual prepaid Mastercard, which you can use online or in-store via accepted mobile payment apps; no cash access & expires in 6 months. The Virtual Prepaid Mastercard is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks N.A. Allow 12 weeks from fulfilment of offer requirements. Lines must be active and in good standing when card is issued. Max 1/account. May not be combined with some offers or discounts.

$30/month price with $20 monthly bill credit. Limited-time offer; subject to change. Qualifying credit, voice line, and unlimited Home Internet line required. Existing customers must visit myT-Mobile.com. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. Limit 1/account. May not be combined with some offers or discounts (e.g., Price Lock); see FAQs at T-Mobile.com/plans. $200 Back: Limited-time offer; subject to change. Register code within 30 days of activating qualifying new Internet line. If you have cancelled Internet lines in past 90 days, you may need to reactivate them first. $200 via virtual prepaid Mastercard, which you can use online or in-store via accepted mobile payment apps; no cash access & expires in 6 months. The Virtual Prepaid Mastercard is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks N.A. Allow 12 weeks from fulfilment of offer requirements. Lines must be active and in good standing when card is issued. Max 1/account. May not be combined with some offers or discounts. Home Internet General Terms: During congestion, Home Internet customers may notice speeds lower than other customers due to data prioritization. Not available in all areas. $35 device connection charge due at sale. Plus taxes & fees for accounts currently paying for a T-Mobile wireless line with additional taxes & fees: Monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $1.40 per data only line ($0.12 for RPF & $1.28 for TRF) apply; taxes/fees approx. 3-12% of bill. Credit approval required. For use only with T-Mobile Gateway for in-home use at location provided at activation. If canceling service, return gateway or pay up to $370. Video streaming resolution depends on available speeds. For best performance, leave video streaming applications at their default resolution setting. Not compatible with some live TV streaming services. AutoPay Pricing for lines 1-8 on account. Without AutoPay, $5 more. May not be reflected on 1st bill. Coverage not available in some areas. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See T-Mobile.com/OpenInternet for details. See Terms and Conditions (including arbitration provision) atwww.T-Mobile.comfor additional information.

Savings via $20 monthly bill credit. Limited-time offer; subject to change. Qualifying credit, voice line, and unlimited Home Internet line required. Existing customers must visit

myT-Mobile.com

. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. Limit 1/account. May not be combined with some offers or discounts (e.g., Price Lock); see FAQs at

T-Mobile.com/plans

. $150 Back: Limited-time offer; subject to change. Register code within 30 days of activating new unlimited Home Internet line. If you have cancelled Internet lines in the past 90 days, you may need to reactivate them first. $150 via virtual prepaid Mastercard; requires 60 days service before validation; use online or in-store via accepted mobile payment apps; no cash access & expires in 6 months. The Virtual Prepaid Mastercard is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks N.A. Allow 1 week from fulfilment of offer requirements. Lines must be active and in good standing when card is issued. Max 1/account. May not be combined with some offers or discounts. 5G Home Internet General Terms: During congestion, Home Internet customers may notice speeds lower than other customers due to data prioritization. Not available in all areas. $35 device connection charge due at sale. Plus taxes & fees for accounts currently paying for a T-Mobile wireless line with additional taxes & fees: Monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $1.40 per data only line ($0.12 for RPF & $1.28 for TRF) apply; taxes/fees approx. 3-12% of bill. Credit approval required. For use only with T-Mobile Gateway for in-home use at location provided at activation. If canceling service, return gateway or pay up to $370. Video streaming resolution depends on available speeds. For best performance, leave video streaming applications at their default resolution setting. Not compatible with some live TV streaming services. AutoPay Pricing for lines 1-8 on account using eligible payment method. Without AutoPay, $5 more/line/mo; debit or bank acct req'd. May not be reflected on 1st bill. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See

T-Mobile.com/OpenInternet

for details. See Terms and Conditions (including arbitration provision) at

www.T-Mobile.com

for additional information.

Reliable 5G Home Internet service | T-Mobile (2024)

FAQs

Why is my T-Mobile 5G home internet so slow? ›

Your T-Mobile 5G Home Internet may be slow if the incoming internet signal isn't strong enough. You can see your gateway's signal strength using the meter on the gateway's LCD screen or within the T-Mobile Internet app. Good internet gateway placement is crucial with 5G internet services like T-Mobile's.

Explore More ›

How fast is T-Mobile 5G home internet service? ›

T-Mobile 5G Home Internet and Home Internet Plus customers receive consistent speeds of at least 25 Mbps and see typical download speeds between 72 – 245 Mbps, which is great speed for streaming video, surfing the web, working from home and most types of online gaming.

Know More ›

Does weather affect T-Mobile 5G home internet? ›

Most satellite, fixed-wireless, Wi-Fi, and 5G signals fall into these frequencies, which means that if there's rain or clouds between the transmitter and your receiver, some of the signal will be absorbed.

Get More Info Here ›

Does T-Mobile 5G home internet have a contract? ›

Know More ›

Why is my T-Mobile internet so bad? ›

Slow Internet: On your T-Mobile account, check that you haven't used all of your high-speed data bucket. Refer to Data speeds for more information. If you used 50 GB of data this bill cycle, you're subject to lower network prioritization during times of local congestion.

Read The Full Story ›

How to boost T-Mobile 5G home internet signal? ›

If you're utilizing an advanced wireless 5G Gateway device like the one offered by T-Mobile Home Internet, the fix is often simple. Just place your gateway close to a window or high up on an upper floor or bookshelf facing the nearest T-Mobile cell tower.

How to improve T-Mobile home internet? ›

Tips for how to make your T-Mobile Internet faster

Turn off equipment from your previous provider. Before you turn on your gateway and set up your T-Mobile Internet network, turn off any equipment you have from a previous provider to avoid interference.
Test in multiple locations. ...
Move the gateway away from other devices.

Why is T-Mobile Internet so slow at night? ›

Network congestion and throttling are the most common reasons for internet slowdowns in the latter part of the day. There is an internet rush hour that usually runs from about 7-11 pm on weekdays. This can interfere with your use of the internet for streaming, movies, and more.

Get More Info ›

How many devices can connect to T-Mobile home internet? ›

T-Mobile's internet gateway can connect up to 64 devices to your T-Mobile home internet connection.

Learn More Now ›

Is T-Mobile home internet good for rural areas? ›

Since T-Mobile Home Internet is a wireless plan, it's excellent for people who live in more rural areas, and all of its internet plans come with no contract.