Legal - Messages & Privacy - Apple (2024)

You can register your phone number or AppleID to send iMessages. Apple retains limited information about the use of iMessage, such as whether your device is eligible to use iMessage, for up to 30 days.

Messages is designed to protect your information and enable you to choose what you share.

Legal - Messages & Privacy - Apple (1)

  • Messages are backed up in iCloud and encrypted if you enable iCloud Backup or Messages in iCloud.
  • iMessage is end-to-end encrypted. The phone number or email address you use is shown to the people you contact, and you can choose to share your name and photo.
  • Apple retains limited information about the use of iMessage, such as whether your device is eligible to use iMessage, for up to 30 days.

Messages is an app that allows users to communicate via SMS, MMS, iMessage, and AppleMessages for Business. iMessage is an Apple service that sends messages to other iOS devices (with iOS5 or later), iPadOS devices, visionOS devices, Macs (with OSX10.8 or later), and Apple Watches. These messages don’t count against your messaging plan. Messages sent via iMessage can include photos, videos, and other information.

We designed iMessageto use end-to-end encryption, so there’s no way for Apple to decrypt the content of your conversations when they are in transit between devices. Attachments you send over iMessage (such as photos or videos) are encrypted so that no one but the sender and receiver(s) can access them. These encrypted attachments may be uploaded to Apple. To improve performance, your device may automatically upload attachments to Apple while you are composing an iMessage. If your message isn’t sent, the attachments are deleted from the server after 30 days. When a passcode or password is set on your iOS, iPadOS, visionOS, or watchOS device, stored messages are encrypted on your device so that they can’t be accessed unless the device has been unlocked.

You can choose to automatically delete your iMessages from your device after 30 days or a year, or to keep them on your device forever. For your convenience, SMS, MMS, AppleMessages for Business, and iMessages are backed up in iCloud and encrypted if you have enabled either iCloud Backup or Messages in iCloud. You can turn off both iCloud Backup and Messages in iCloud whenever you want. On your iOS, iPadOS, or visionOS device, go to Settings> [yourname]> iCloud. On Mac, go to Messages > Settings > iMessage, and deselect Enable Messages in iCloud.

You can sign in to iMessageusing your AppleID, or just your phone number. If you sign in with your AppleID on your device, you will be signed in to iMessageautomatically. Your AppleID or phone numbers will be shown to the people you contact, and people can reach you using your AppleID and email addresses or phone numbers on your account. You can select which phone numbers or email addresses you’d like to start new conversations from, and which phone numbers or email addresses you can receive messages and reply from, in iMessagesettings. You can add and verify additional Reachable At information from your AppleID account page at appleid.apple.com.

Shared with You works across the system to find the articles, music, TV shows, photos, and more that are shared in Messages conversations, and conveniently surfaces them in apps like Photos, Safari, AppleNews, AppleMusic, and ApplePodcasts, making it easy to quickly access the information in context. Apple does not have access to marked content without your permission. You can disable Shared with You at any time on your iOS or iPadOS device by going to Settings > Messages > Shared with You, then tapping to turn off Shared with You. On your visionOS device, go to Settings > Apps > Messages > Shared with You, then tap to turn off Shared with You. On Mac, go to Messages > Settings > Shared with You. You can also control whether each app participates in Shared with You by tapping or selecting it in the Shared with You section.

Share Name and Photo allows you to share a name and photo with people you iMessage. You can choose to automatically share with just your contacts, or to be prompted each time. Your shared name and photo will be sent with your next iMessage to the people you share with, and stored on their devices. If you share your name and photo with an iMessage conversation with multiple people, your name and photo will be sent to all the people in the conversation. You can update your name and photo at any time. If you automatically share, updates will be sent when you next send an iMessage to each person you share with. If you have shared your name and photo and later turn off sharing, others who previously received your name and photo may still have your information on their devices. The name and photo you select for messages will be sent to Apple, and stored on Apple’s servers encrypted in a way that Apple cannot see.

Apple may record and store some information related to your use of the Messages app and the iMessage service to operate and improve Apple’s products and services:

  • Apple may store information about your use of iMessage in a way that doesn’t identify you.
  • Apple may store information sent to Apple when you or someone else reports spam or junk messages.
  • Apple may store iMessages that can’t be delivered for up to 30 days for redelivery.
  • Some apps on your device (including Messages) may communicate with Apple’s servers to determine whether other people can be reached by iMessage. When this happens, Apple may store these phone numbers and email addresses associated with your account, for up to 30 days.

By using these features, you agree and consent to Apple’s and its subsidiaries’ and agents’ transmission, collection, maintenance, processing, and use of this information as described above.

At all times, information collected by Apple will be treated in accordance with Apple’s PrivacyPolicy, which can be found at www.apple.com/privacy

Published Date: March 5, 2024

Legal - Messages & Privacy  - Apple (2024)

FAQs

Why does my iPhone say messages for Business and privacy? ›

Apple Messages for Business is designed to protect your information and enable you to choose what you share. Apple Messages for Business are encrypted between your device and Apple's servers and when Apple transmits them to the business. Apple doesn't read the content of your messages with other businesses.

Does Apple take privacy seriously? ›

Apple uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent. Apple uses your personal data only when we have a valid legal basis to do so.

Does Apple release messages to police? ›

For all requests from government and law enforcement agencies within the United States for content, with the exception of emergency circ*mstances (defined in the Electronic Communications Privacy Act 1986, as amended), Apple will only provide content in response to a search warrant issued upon a showing of probable ...

Can police get iMessage records? ›

However, attachments such as video and pictures are not supposed to be disclosed. Law enforcement access to iMessage and WhatsApp's encrypted messages comes through associated cloud services. If the user is backing up messages to iCloud or Google Drive, the backups can be turned over.

Can your phone company see your iMessages? ›

We designed iMessage to use end-to-end encryption, so there's no way for Apple to decrypt the content of your conversations when they are in transit between devices. Attachments you send over iMessage (such as photos or videos) are encrypted so that no one but the sender and receiver(s) can access them.

Can my company see my iPhone messages? ›

Your private messages on your personal device are generally protected from your employer. It would be difficult for an employer to claim that reviewing your personal communications on your personal device is necessary to serve a legitimate business purpose.

Does Apple give police access to your phone? ›

Has Apple unlocked iPhones for law enforcement in the past? No. We regularly receive law enforcement requests for information about our customers and their Apple devices. In fact, we have a dedicated team that responds to these requests 24/7.

Can Apple see my photos? ›

Photos is designed to protect your information and enable you to choose what you share. Photos is designed to protect your privacy while delivering a personalized experience that reflects your unique photo library. Apple does not access your photos or videos, and does not use them for research and development.

Can police access your iCloud? ›

Those can only be read on the devices, not by Apple, a phone service provider or police with a warrant. But most iPhone and Mac computer owners back up their iMessages, photos and other content to Apple's iCloud, where the company can retrieve it for locked-out users or authorities.

Does Apple read your messages? ›

Your iMessage and FaceTime conversations are encrypted end-to-end, so they can't be read while they're sent between devices. Mail helps hide your activity from unwanted senders.

Does Apple have a legal department? ›

Senior Vice President and

Katherine Adams is Apple's general counsel and senior vice president of Legal and Global Security, reporting to CEO Tim Cook.

Can the police tap your iPhone? ›

Depending on where you live, law enforcement normally requires a court order to your carrier to get your calls and text messages. They cannot just "tap" your phone.

Can deleted iMessages be retrieved for court? ›

Restore from cell provider

Because providers are obligated to protect the privacy of both senders and receivers, you'll have the most luck if you file a court order to obtain the deleted messages.

Can the FBI see my iMessages? ›

The FBI can get “limited” access to iMessages and, with a search warrant, can “render backups of a target device” and, “if the target uses iCloud backup … can also acquire iMessages from iCloud” if the user has enabled it.

Can police recover deleted iPhone messages? ›

Can police retrieve deleted text messages from your phone if they have it in their possession? Absolutely. And they can get them from the cell phone provider, too. Everything texted goes through their servers.

Why do I have messages for Business? ›

Apple Messages for Business is a service that allows your organization to directly message with your customers using the Messages app. You can use the rich feature set to help your customers resolve issues, schedule appointments, make purchases, or make payments with Apple Pay.

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