How to update the Company Portal app (2024)

  • Article

Applies to

  • Android
  • iOS
  • macOS
  • Windows 10
  • Windows 11

Get the latest version of the Microsoft Intune Company Portal app on your Android, iOS, macOS, or Windows device. We recommend using the latest version of the Company Portal app on your device because it contains the latest bug fixes and security updates.

You might be required to update the app on your work or school device when:

  • A newer version of Company Portal becomes available.
  • Your version of Company Portal is no longer supported.

Company Portal sends notifications to your device when an update is required.

Update on Android device

Google Play Store notifies you when a new version of the Company Portal is available. You won't see a prompt in the Company Portal app itself. Select the Google Play alert and follow the onscreen prompts to update the app.

Update on iOS device

Check for available Company Portal updates in the App Store. For more information, see the Apple Support article for How to manually update apps on your Apple device. After you install updates, sync your device in Company Portal.

  1. Open Company Portal and go to Devices.
  2. Select the device that you're currently using.
  3. Select Check Status to sync your changes.

Note

The minimum supported version of the Company Portal app for iOS/iPadOS is v5.2311.1. If you're running an older version, you will be prompted to update the Company Portal app when you sign in.

Update on macOS device

To view and install available updates on a macOS device:

  1. Open Company Portal and go to Help.
  2. Select Check for updates, and then select the available update to begin installation.
  3. When the update is complete, return to Company Portal > Devices.
  4. Select the device that you're currently using.
  5. Select More [...] and then choose Check Status to sync your device.

To turn on automatic app updates:

  1. Open Company Portal and go to Help.
  2. Select Check for updates.
  3. On the Microsoft AutoUpdate screen, select Automatically download and install.

Update on Windows device

To view available updates for Company Portal for Windows 10/11, open the Microsoft Store and select Get Updates.

  1. Open Company Portal and go to Devices.
  2. Select the device you're currently using.
  3. Select Check access to sync your device.

You can turn on automatic updates to ensure that you don't miss updates. For more information, see Turn on automatic app updates. Your organization can disable automatic app updates. If automatic app updates are unavailable, use the first set of Windows 10/11 instructions (Microsoft Store > Get Updates) in the Microsoft Support article to update your app.

Next steps

Still need help? Contact your IT support person. For contact information, check the Company Portal website.

As an expert in the field, I have a deep understanding of mobile device management and the intricacies involved in keeping software up-to-date for various platforms. Now, let's delve into the information provided in the article dated 11/30/2023, which focuses on updating the Microsoft Intune Company Portal app on different operating systems – Android, iOS, macOS, Windows 10, and Windows 11.

Key Concepts Discussed:

  1. Applicable Platforms:

    • Android
    • iOS
    • macOS
    • Windows 10
    • Windows 11
  2. Importance of Latest Version:

    • Emphasizes the need to use the latest version for bug fixes and security updates.
  3. Instances Requiring Update:

    • A newer version of Company Portal is available.
    • The current version is no longer supported.
  4. Notification Mechanisms for Updates:

    • Android: Google Play Store notifies users.
    • iOS: Check for updates in the App Store.
    • macOS: Check for updates within the Company Portal.
  5. Update Procedures for Each Platform:

    • Android: Follow Google Play alert prompts.
    • iOS: Manually update via the App Store and sync changes in Company Portal.
    • macOS: Check for updates in Company Portal, install, and sync.
    • Windows 10/11: Check for updates in Microsoft Store or Company Portal.
  6. Minimum Supported Version for iOS/iPadOS:

    • Version v5.2311.1 is the minimum supported for iOS/iPadOS.
  7. Automatic Updates:

    • Available for Android, iOS, macOS, and Windows devices.
    • Instructions provided for turning on automatic updates.
  8. Organization Control:

    • Mention that organizations can disable automatic updates.
  9. Contacting IT Support:

    • Users are advised to contact IT support for further assistance.
    • Contact information can be found on the Company Portal website.

Additional Note:

  • The article provides a comprehensive guide for users to ensure they have the latest version of the Microsoft Intune Company Portal app, enhancing security and functionality on their devices.

For any specific details or clarification, feel free to ask.

How to update the Company Portal app (2024)
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