Find out what to do if you're getting the 'Your account is streaming on too many devices' message in Max. (2024)

FAQs

Find out what to do if you're getting the 'Your account is streaming on too many devices' message in Max.? ›

Take note of all devices with a recent Last Used time. To start streaming on another device, you'll need to stop streaming on a device that has been used recently. If you stop streaming on a device, you may need to wait a few minutes before you can start streaming on another device.

You can stream Max on multiple devices at the same time. If you get the 'Your account is streaming on too many devices' message, it means you've reached the maximum number of devices that can stream at the same time for your plan.

A maximum of three concurrent streams are permitted per account at any one time. If you already have three concurrent streams and would like to watch on another device, you'll need to stop one of the others first.

In Max on your phone, tablet, or computer, choose your profile. Choose Account and then Devices. (Only Adult profiles can manage devices.) Here you'll find a list of devices signed in to your account (along with the sign-in date and country).

There's no limit on the number of devices you can use with your account, however, the number of simultaneous streams is limited. The Standard plan supports streaming on 3 devices at the same time. If you have the Basic plan (not available to new or returning subscribers), you can stream on 1 device at a time.

Why am I getting a “streaming limit reached” message? The maximum number of streams linked to your subscription are already active. You need to close one of the streams, before you can start/open another one.

Mega Fan Plan: You can stream on up to 4 devices simultaneously. This means that you can stream on up to 4 different devices at the same time without any interruptions.

What to Know. A maximum of 3 people can stream from Peaco*ck using the same account at the same time. The 3-simultaneous stream limit applies to all Peaco*ck plans.

How many people can watch Peaco*ck at once? Peaco*ck offers up to three concurrent streams per account. Like a lot of streaming services, Peaco*ck also allows you to make personal profiles (including kids profiles) with up to six individual users.

Peaco*ck Has A Strict Limit For Simultaneous Viewing

This applies to any tier of Peaco*ck's subscription. Whether you have Peaco*ck Free, Premium, or Premium Plus, the same three-device limit applies.

How do I kick devices off my Max account? ›

If you think someone might have access to your Max account without your permission, we recommend changing your password. This will sign your account out of all devices. For a list of devices that have access to your account, go to Manage your devices.

A streaming device, is a piece of equipment that takes the streaming content from the Internet and plays it on your regular TV. Some of the popular streaming devices are Apple TV, Amazon Fire TV, and Roku. Some gaming consoles can be used to stream content to your regular TV.

Though you can get Max for the same price as HBO Max's old ad-lite and ad-free plans, Max also offers one additional pricing tier, Max Ultimate, which costs $20 a month for up to four concurrent streams, 4K Ultra HD resolution, Dolby Atmos sound quality, and up to 100 offline downloads.

Here's what happens when you open HBO Max: TV or computer: If the last profile was an Adult profile, you'll see the Who is Watching screen when you open HBO Max. If the last profile used was a Kid profile, HBO Max will open with this profile.

Members of your household can sign in to your account and stream HBO Max on different devices. Your account email and password should not be shared with anyone outside your household. If you think your account is being used without your permission, see Stop unwanted use of your account.

Ensure all the devices registered for Prime Video on your account are not used simultaneously. Note that you can stream Prime Video on only one device at a given point of time, not on multiple devices. So please ensure the other devices on the account are not used for streaming when you're streaming on a device.

Your Netflix account is in use on too many devices. It means the maximum number of devices allowed to watch at the same time using your Netflix account has been reached.

The number of people who can watch Netflix at once is limited by your account plan. You'll need the Premium plan to stream to a max of 4 screens at once.