6 Features of B2B Copywriting - Copywriter Collective (2023)

Selling goods or services online through copywriting has never been so challenging. According to research, modern Internet users have an even lower attention span than a goldfish, thus, attracting and holding their attention becomes even more difficult in the world of informational noise. However, what if your goal is to grab the attention of an entire group of users and get them to make a decision in your favour? This is just what B2B copywriting deals with, and in this article, we are going to take a look at the specifics surrounding B2B copywriting and how to get things converting.

Table of Contents

Top 6 B2B Copywriting Features Content Writers and Business Owners Should Know

What’s so special about B2B marketing and B2C copywriting? In fact, there are a lot of specific things that may affect the conversion rate. Below you will find 7 main points that show both the essence of B2B copywriting and the way it differs from B2C.

Customer Motivation

The first feature to start with is defining B2B customers and finding their motivation. You probably know that B2B stands for business-to-business.

  • So, let’s start with B2B clients. They are not an ordinary consumer, representing an entire company or organization. Thus, your copy is going to speak with the whole group of decision-makers and you should find ways to attract each of them.
  • Before you start writing, you should find out what are the key aspects of your target customers (companies) and find a path that relates to them.
  • The clearways your product or service may solve problems should be at the core of your piece of writing. B2B customers always want to know how your offer will affect the business and what values and benefits they may expect from you.
  • In your B2B piece of writing, you should clearly demonstrate the advantages of your product or service and present it as a leader of the industry.

Product Details and Expected Results Metrics

It is important to understand that a B2B consumer needs a more detailed description of a product or service than a B2C consumer. This is because B2B products must satisfy business needs, so the consumer must have a clear understanding of what they will get for their business. Therefore, it will be difficult to do without statistics.

Compared to the structure of the text for B2C, here the structure of the text should have a deeper explanation of the product that can give the client a clear understanding of how it will affect the business. It is important not only to provide details of the product or service but also to provide an explanation of how and why this service can be used to gain a business advantage. Statistics, metrics, and analysis will be a useful guide that proves your product/service works in practice.

Product/Service Visualization

As mentioned above, a B2B client needs not only a clear but also a detailed picture of both the service and the way it will affect a business. Here, each company chooses its own style of delivering such information, taking the sales funnel stage into account.

For example, infographics will be a good addition to the previous point, so as not to overload the client with details, not to mention all the important features of a product or service, visualize its individuality and highlight the expected results for the business. Also, infographics are good for SEO promotion so it always makes sense to complement your SEO-optimized B2B copywriting with compelling infographics.

Using videos as a part of B2B marketing strategy is also effective according to 71% of B2B marketers who employ this tool for their business promotion.

Tone of Voice

The use of emotions in B2C texts is the classical approach. What’s more, it is believed that B2B copywriting shouldn’t be emotion-driven. However, having little to no emotional content in your B2B copy may result in a dry text that will look like instructions for setting up a smartphone. So, you should find the harmony between emotions and a cold mind.

Emotions can and should be used in your B2B content, but it should all be more restrained. The main thing is to develop the tone of voice that will reflect your brand values and sound compelling to your potential customers.

P.S. If you hire the Best Writers Online on the Writing Judge custom writing services reviews platform to create B2B content for you, provide them with your brand style guide. As a rule, it reflects the values, mission, and personality of your brand while your tone of voice is an essential part of your brand’s identity. Having a brand style guide, it will be easier for your writers to create branded content published on different platforms while adhering to your tone of voice and promoting your values.

Sales Funnel Stage

Another feature of B2B copywriting is that it is necessary to create texts taking into account the sales funnel and its stages. Surely, it matters for B2C copywriting as well, but in the B2B segment, the sales cycle is much longer than in B2C. This fact is explained by the decision-making process. In B2C, a purchase decision is usually made by one person driven by want or need for a service or product.

In B2B, the decision-making process is much longer, since a team or a whole company will take part in the discussion, competitors, and market prices analysis, and evaluation of the expected results. But how can all this be applied to copywriting?

The main task is to take the sales funnel stage into account while writing each piece of your B2B copy. For example, if you are introducing your product or service to the customer for the first time, it makes sense to offer them something for free, for example, download your research or case study. Then, you should proceed and stay productive with email marketing paying special attention to your letters’ chain and calls to action you are using in each.

For example, CTAs such as ‘order now’ can work well in B2C but may make B2B customers feel pressured. It is important not to rush your consumer, but to provide him with information that will lead him to purchase step by step. As for the CTA, you should use ‘learn more’ or ‘seek consultation now’ at the first stages of your communication.

Information Flow

The last feature of B2B copywriting is a simple and understandable presentation of information that you want to convey to your consumer. It is important to remember that the decision regarding the purchase of your product or service will be made collectively, which means that all conditions must be created so that no one has any follow-up questions.

Structure all of your copy, use attractive headlines and keep your content simple but not devoid of professional vocabulary. If you are in doubt about your content, it will be effective to revise and proofread your material with the naked eye. For instance, you can find an editor on the Online Writers Rating custom writing reviews website to get an assessment of your text or suggestions for optimization.

The Final Verdict

As you can see, B2B copywriting has many similar features to B2C copywriting as well as a few different ones. To create content that will work, the main thing is to always remember who your target client is and how you can help them. Such a clear vector will allow you to start in the right direction and prepare content that will capture B2B customers from the first word.

Continue Reading: 15 Ideas you can steal from copywriting experts

About the Author

Anna likes writing from her university years. When she graduated from the Interpreters Department, she realized that translation was not so interesting, as writing was. She trains her skills now working as a freelance writer on different topics. Always she does her best in the posts and articles.

FAQs

What are the features of copywriting? ›

15 Features of Copywriting & How They Affect Your Business
  • Defining the information architecture and navigation.
  • informing the visual design and layout.
  • Calling potential clients to action.
  • Driving desired traffic, conversions, and leads.
  • Boosting search engine rankings.
22 Mar 2017

What is B2B in copywriting? ›

What is B2B copywriting? B2B copywriting refers to content creation for businesses selling to other business customers—what is known as a business-to-business (B2B) model. This is separate from the business-to-consumer (B2C) model, in which businesses sell products and services directly to consumers.

What is B2B and B2C copywriting? ›

If it helps, you can also say B2B is a business that sells to other organizations or professional entities, while B2C is a business that sells to human individuals or families. When it comes to copywriting, it can make a world of difference whether you are talking to people or entities in your content marketing.

What are the 10 features of writing? ›

The 10 features of academic writing are: complexity, formality, precision, objectivity, explicitness, accuracy, hedging, responsibility, organization and planning.

What are the 4 types of B2B? ›

To help you get a better idea of the different types of business customers in B2B markets, Below are four basic categories: producers, resellers, governments and institutions.

What is the B2B concept? ›

B2B (business-to-business), a type of electronic commerce (e-commerce), is the exchange of products, services or information between businesses, rather than between businesses and consumers (B2C).

What is B2B methodology? ›

Business-to-business (B2B), also called B-to-B, is a form of transaction between businesses, such as one involving a manufacturer and wholesaler, or a wholesaler and a retailer. Business-to-business refers to business that is conducted between companies, rather than between a company and individual consumer.

What are B2B examples? ›

Manufacturing materials, clothing, car parts and semiconductors are B2B examples. These materials are a part of the transactions between two businesses.

What is difference between B2B & B2C? ›

B2B stands for 'business to business' while B2C is 'business to consumer'. B2B ecommerce utilises online platforms to sell products or services to other businesses. B2C ecommerce targets personal consumers.

What does B2B mean in digital marketing? ›

As the name suggests, business-to-business marketing refers to the marketing of products or services to other businesses and organizations.

What are the four P's of copywriting? ›

The 4 Ps structure consists of promise, picture, proof, and push in place of the four elements of attention, interest, desire, and action. The 4 Ps provide more expansive elements than AIDA, which is why it's a favorite of many top copywriters, notably John Forde.

What are the five typical steps of a B2B sales process? ›

5-step B2B sales process
  • Research and connect with prospects.
  • Ask open-ended questions.
  • Teach your prospect something that will benefit them.
  • Qualify the customer using GPCT methodology.
  • Close the sale.

What are the 5 essential elements of a content marketing strategy? ›

5 Essential Elements of Successful Content Marketing Strategies
  • Have a Clearly Defined Audience. Before outlining your content marketing strategy, you need to have a clear picture of your target audience. ...
  • A Content Marketing Strategy with SMART Goals. ...
  • Clear Value Proposition. ...
  • Branding. ...
  • Metrics for Success.
1 May 2020

What are the 7 types of features? ›

Types of Feature Stories in Journalism
  • News Feature. ...
  • Informative Feature. ...
  • Personality Sketches. ...
  • Personal Experience Story. ...
  • Human Interest Feature Story. ...
  • Historical Feature. ...
  • Interpretative Feature. ...
  • Popularized Scientific Feature.

What are the 6 qualities of good writing? ›

The Six Traits of writing are Voice, Ideas, Presentation, Conventions, Organization, Word Choice, and Sentence Fluency. It creates a common vocabulary and guidelines for teachers to use with students so that they become familiar with the terms used in writing.

What is an 6 features of academic writing? ›

Academic writing is to some extent: complex, formal, objective, explicit, hedged, and responsible. It uses language precisely and accurately.

What are the main characteristics of B2B? ›

5+ Important Characteristics of B2B eCommerce for 2021
  • Tighter access controls.
  • Multiple Decision-makers.
  • Longer Decision-making Process.
  • Specific Wholesale Discounts.
  • Conflicted Direct Distributions.
  • Potential Global Open-markets.

What are the components of B2B? ›

6 Key Components To A Successful B2B Marketing Plan
  • Goal Setting. First things first, SMART goals, objectives, and tactics need to be identified. ...
  • Website. The design, layout, and ease of navigation on your website all impact the user experience. ...
  • Content. Content is king! ...
  • Social. ...
  • SEO. ...
  • Analytics.

What are the 4 B's of marketing? ›

The 4 Bs to Using Media to Brand Your Business | Member News | News | Hampton Roads Chamber | Means Business. Be Consistent, Be Connected, Be Considered, and Be Concise. Identifying and using the right media tools to market and brand your business can be a daunting process.

What are the principles of B2B marketing? ›

Five Principles of Growth in B2B Marketing
  • Invest in share of voice.
  • Balance brand and activation.
  • Expand your customer base.
  • Maximise mental availability.
  • Harness the power of emotion.
21 Jan 2022

What is a B2B tool? ›

B2B (business-to-business) tools are software solutions that help businesses market and sell their products to other businesses.

What are the major types of B2B models discuss? ›

What are the four basic B2B models that help connect your trading partner community?
  • Direct Connection B2B Model. In the direct model your business connects directly to each of your trading partners for sending and receiving electronic documents. ...
  • Network B2B Model. ...
  • Hybrid B2B Model. ...
  • Managed B2B Model.
13 Jun 2012

How do you create a B2B strategy? ›

Instead, we're offering four pain-free steps to creating an effective B2B marketing strategy.
  1. Step 1: Layout your positioning in the market. ...
  2. Step 2: Define your ideal customer profile and target audience. ...
  3. Step 3: Set your B2B marketing goals. ...
  4. Step 4: Outline the targeted B2B marketing tactics you'll use to reach your goals.
15 Jul 2022

Which B2B business is best? ›

Top B2B companies example you shouldn't miss
  • # IBM. IBM is one of the top B2B companies, with clients in over 175 countries and competitors ranging from small businesses to major global corporations. ...
  • # Google. ...
  • # Slack Technologie. ...
  • # Zoom Video Communications. ...
  • # Odoo. ...
  • # HubSpot. ...
  • # Salesforce. ...
  • # Skype.
18 Jan 2022

What are the best B2B products? ›

Top 11 B2B SaaS companies in the world
  1. Google. The biggest name is undoubtedly Google, who owns up to 137 products that are focused on Survey, Cloud Content Collaboration, Document Creation, Digital Analytics, Video Conferencing, and more. ...
  2. Adobe. ...
  3. Slack. ...
  4. MailChimp. ...
  5. Shopify. ...
  6. Microsoft. ...
  7. SurveyMonkey. ...
  8. MathWorks.
1 Nov 2022

What is B2B marketing example? ›

It's any marketing strategy or content used by one business to target and sell to another business. For instance, companies that sell services, products, or SaaS to other companies or organizations typically use B2B marketing. Two good examples of B2B marketing are Monday.com's B2B brand strategy on LinkedIn.

Why is B2B different from marketing? ›

B2B refers to businesses that are focused on serving other businesses instead of themselves. Some examples include software, manufacturing equipment, and repair services for long-haul fleets. B2C refers to businesses that are focused on the needs and interests of their customers, who are often individuals.

Is Google a B2B? ›

Nowadays, with the striking development of eCommerce, many companies have been modifying to adopt both B2B and B2C. A typical example is Google, serving both individual customers and other businesses.

What is B2B and its advantages? ›

B2B ecommerce provides a perfect platform for organizations to launch comprehensive analytics campaigns. Through ecommerce, organizations can easily measure and evaluate marketing campaigns, sales effectiveness, product mix, inventory turns, customer sales effectiveness and customer engagement.

What is B2B social media strategy? ›

What is B2B social media marketing? B2B stands for business-to-business. B2B social media marketing uses social channels to market products or services to business clients and prospects. Marketers at B2C companies use social channels to reach consumers and influence purchases.

What are the 4 four strategy elements? ›

The marketing mix, also known as the four P's of marketing, refers to the four key elements of a marketing strategy: product, price, place and promotion.

What are the 4 Ps and 4 C's of marketing? ›

The 4Ps of product, price, place, and promotion refer to the products your company is offering and how to get them into the hands of the consumer. The 4Cs refer to stakeholders, costs, communication, and distribution channels which are all different aspects of how your company functions.

What is the golden thread in copywriting? ›

The Golden Thread is the key insight or message that informs every stage of this story. By introducing the insight at the beginning, much like a thesis statement, you can start with a single outcome and build your story around it. Ask “What's my one key conclusion most worth sharing?”

What are the 7 principles of writing? ›

An effective message should: express your purpose • make a single point • be a sentence • contain about 15-20 words • be focussed on action • be interesting to the reader • be written in familiar terms • provide new information • provoke a question in the reader's mind Page 8 2.

What are strong copywriting skills? ›

Aside from written communication, copywriters also need to have effective verbal communication skills. The ability to speak up during meetings, collaborate with colleagues and clients and initiate sales pitches when necessary may all be ways that communication skills help copywriters be successful.

What are the stages in copywriting? ›

I called it POWER Copywriting, an acronym for the five steps in the copywriting process: Prepare, Organize, Write, Edit, and Review. This represents years of copywriting experience boiled down to the basics.

What are the 6 stages of the B2B buying process? ›

The 6 Stages of the B2B Buying Process
  • Awareness. The first stage of the B2B buying process is when a customer realizes there is a problem. ...
  • Commitment to Change. ...
  • Considering Options. ...
  • Commitment to the Solution. ...
  • Decision Time. ...
  • Final Selection.

What are the 6 stages of the sales process? ›

The six steps are the pre-approach, the approach, the presentation, the objection, the close, and the follow-up. Before a salesperson shows a customer a product, he or she must carefully prepare for the interaction with the customer.

What are the first 6 steps in selling process? ›

Cultivating relationships are a vital part of the sales process steps
  1. Define and refine your book of business. You might think prospecting is the first sales process step. ...
  2. Prospecting and outreach. ...
  3. Discovery conversations and meetings. ...
  4. The sales presentation/demonstration. ...
  5. Close the deal. ...
  6. Post-sale follow-up.
16 Aug 2021

What are two features of a copy? ›

They are:
  • It Must Be Simple: It must be simple and easy to understand. ...
  • It Must Be Informative: The copy must give the information which the reader wants to know about the products, in order to buy. ...
  • It Must Be Concise and Complete: ...
  • It Must Be Enthusiastic: ...
  • It Must Be Honest: ...
  • It Creates An Urge:

What are the five features of writing? ›

The following is a brief description of five qualities of good writing: focus, development, unity, coherence, and correctness. The qualities described here are especially important for academic and expository writing.

What are the features of content writing? ›

Good content writing is more than just words.
...
5 Characteristics of Good Content Writing
  • Good Content is Diverse. Content monetization refers to the process of generating revenue from online content. ...
  • Good Content is Real. ...
  • Good Content is Relevant. ...
  • Good Content is…well… ...
  • Good Content is in it for the Long Haul.
11 Jul 2014

What are the basic features of writing? ›

The five Features of Effective Writing are focus, organization, support and elaboration, grammatical conventions, and style. Focus is the topic/subject/thesis established by the writer in response to the writing task.

What are the four types of copy editing? ›

Here are the 6 Types of Copy Editing
  1. Proofreading. Proofreading, sometimes called mechanical editing, is the process of checking the grammatical accuracy of written content. ...
  2. Line Editing. When most people talk about copy editing, they likely mean line editing. ...
  3. Fact-Checking. ...
  4. Rewriting. ...
  5. SEO Copy Editing. ...
  6. Content Refreshing.
8 Feb 2017

What are the objectives of copy? ›

Credibility- An ad copy must focus on the credibility or the reliability of the ad. The copywriters should essentially flaunt an element of reliability in the ad so that the consumers are convinced to go ahead with the product. The credibility of an advertisement is the extent of honesty in the ad message.

What are the 6 features of academic writing? ›

Academic writing is to some extent: complex, formal, objective, explicit, hedged, and responsible.

What are the 7 components of writing? ›

The writing process, according to the EEF's ​'Improving Literacy In Key Stage 2' guidance report, can be broken down into 7 stages: Planning, Drafting, Sharing, Evaluating,Revising, Editing and Publishing.

What are the types of features writing? ›

Different Kinds of Feature Stories
  • Human interest. Involves persons rather than things. ...
  • Interviews. Usually done with prominent persons. ...
  • Informational features. Of historical, social, practical interest. ...
  • Personality sketch. Develops a total picture of the person. ...
  • Featurettes.

What are the 5 types of content? ›

Those are:
  • Infographics.
  • Blog content.
  • Podcasts.
  • Videos.
  • Social media.
5 Aug 2020

What are the 7 traits of good writing? ›

These standards focus on revising, editing, and publishing work using technology- all seven of the traits: ideas, organization, word choice, voice, sentence fluency, conventions, and presentation speak to these standards.

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